Not seeing error reports for my mappings RRS feed

  • Question

  • My company Guidance Software Inc. recently signed up with WER to get reporting. I went through a bunch of our versions and uploaded the xml mappings for each one. I've crashed our app in our product EnCase at least 30 times and sent the report (in XP), however, I still haven't seen anything in the rollups or graphs. Am I doing something wrong?



    • Moved by Max Wang_1983 Tuesday, April 26, 2011 5:02 PM forum consolidation (From:Windows Error Reporting for ISVs)
    Friday, August 15, 2008 10:38 PM


  • Gary,


    Our data is only up-to-date as of the 14th of August so far, we are deploying fixes to reduce data latency, I will look into your mappings and see if I can check our main data wharehouse for the crash signatures.  Once we deploy the latency fix during the first week of September we anticipate being about 72 hours or less behind.


    Best regards,


    Kevin Hill


    Thursday, August 21, 2008 3:28 PM