locked
multitouch track pad not working

    Question

  • I have an HP touchsmart tm2 with a multitouch track pad.  The multitouch features do not seem to work at all in windows 8 as they do in windows 7 even in the legacy desktop.  However the touch screen still seems to work with multitouch.  Has touch pad multitouch not been implemented in Windows 8 or is it just a driver issue?
    Saturday, September 24, 2011 1:42 PM

Answers

  • Evilsushi,

    I am sorry to hear about your issues, have you downloaded the most current drivers for Windows 7 from the manufacturer’s website?  If not then give that a try to see if it fixes your issues.

    If that doesn't work, then try to install the drivers in compatibility mode to see if that resolves the problem.

    You can do this by:

    ·         Enter the Start screen

    ·         Move your mouse to the bottom left of the screen to expand the Charms section

    ·         Select Search

    ·         Type Compatibility

    ·         Click Settings in the right column

    ·         Click Run programs made for previous versions of Windows

    ·         Then follow the prompts and direct the troubleshooter to the installer for your computer's driver.


    Let us know if this helps.

    Thanks,


    Chris
    • Marked as answer by Evilsushi Sunday, September 25, 2011 1:50 AM
    Saturday, September 24, 2011 2:36 PM