Invalid package family name & Invalid package publisher name

Question

Hi...

I have several days trying to update my app and i getting this issue. (All the 'x' are trying to cover information that i don't know if it sensible, if its neccesary to help me, please, tell me)

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Invalid package family name: 49B3E385.XXXXXXXXXXM_cezymkrpzxdgt (expected: 49B3E385.XXXXXXXXXXM_8gbw26r9q6z26)

Invalid package publisher name: CN=Xxxxxxxxxxx Xxxxxxxxxxx xxx Xxr S.C. (expected: CN=XXXXXXXX-XXXX-XXXX-XXXX-561BBF8F8960)

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Well ... the curious part is that when I sent for the first time, appeared the same problem, but minutes later, it was solved automatically. I mean, that was accepted. Next i did the submit to the store.

Now i am trying to make and update, but the same mistake appears, and not show signs of be accepted in two days.

i did try to replace the name of the publisher name with the numbers that suggest, but didn't work. The error that show up says that need the publisher name that i replaced.

I am developing my app in cordova, with ionic and compiling my solution with Microsoft Visual Studio Enterprise 2015 RC, if helps.

Thanks in advice and regards

Answer 1

please provide the APP ID ... we will investigate it.

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thanks, palash biswas [MSFT]

This posting is provided "AS IS" with no warranties and confers no rights.

Answer 2

where do i get that?

Answer 3

To get the APP ID, please read this thread -

https://social.msdn.microsoft.com/Forums/windowsapps/en-US/05407632-5335-4867-9f59-5bdf5e8b4a12/application-id-in-the-new-dashboard?forum=wpsubmit#810c2005-c581-42dc-bfe1-9f15bfe411d3

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thanks, palash biswas [MSFT]

This posting is provided "AS IS" with no warranties and confers no rights.

Answer 4

Well i check the app id and is:

W10  -> 9NBLGGH1P9M1

W8.1 -> 605226f3-d008-4ecb-8b7b-c879117fbaad

Thanks

Answer 5

Thanks for sharing the App Id. We have looked into your published package as well as newly uploaded package. Published package has right publisher info (Publisher="CN=...-561BBF8F8960"), but newly uploaded package has wrong Publisher info (Publisher="CN=...S.C."). You can look into AppxManifest.xml by unzipping the XAP files. So validation errors are valid. Probably something went wrong while you associated this app with Store. Could you please try to re-associate with right app again? And also now you have to use VS 2015 RTM.

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thanks, palash biswas [MSFT]

This posting is provided "AS IS" with no warranties and confers no rights.

Answer 6

It is really simple but i really didn't know what i had to modify.

Thank you so much... that was the solution. 

Answer 7

I am getting the same error to, no problem uploading a windows 8.0 xap but can't load a 8.1 app, same as everyone above.

Invalid package identity name: xxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxx (expected: xxxxxxxxxxxxxx.xxxxxxxxxxxx)

Invalid package family name: xxxxxxxx-xxxx-xxxx-xxxx-Xxxxxxxx_Xxxxxxxxx (expected: xxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxx_xxxxxxxxxxxxx)

Invalid package publisher name: CN=chris (expected: CN=xxxxxx-xxxx-xxxx-xxxx-xxxxxxx)

This problem has been happening for a couple of days I can't resolve it, any chance of a fix, I am using Visual Studio 2013 Express and Windows 10.

Thanks

Answer 8

I will try to describe the solution that i did make.

Go to your account settings, i did it from -> https://dev.windows.com/en-us/Account/Management

In the page you will see your "Windows publisher ID" copy the value "CN=xXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX60"

Go to VS (i have 2015) Open the Package.appxmanifest and view the code, go to the line:

<Identity Name="XXXXXXX5.XXXXXXM" Publisher="CN=chris" Version="XX.XX" />

Change "CN=chris" by the value you did copied "CN=xXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX60", and thats it. Compile it and try again

That was my solution. And yes, i don't speak english xD!