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"Faulting module name: clr.dll" error message when you run a Microsoft .NET Framework 4-based application(kb2640103) RRS feed

  • Question

  • We're facing problem on our application which was developped using .NET fram work 4.

    I found the event log related with this and tried to find the solution.

    And there's the page even in MS here "support.microsoft.com/kb/2640103" but, I couldn't find any hotfix file or updates for this even though it says that it needs hotfix.

    Please let me know where it is.

    - System
    - Provider
    [
    Name]
    .NET
    Runtime
    - EventID 1023
    [
    Qualifiers]
    0
    Level 2
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [
    SystemTime]
    2013-11-04T18:00:27.000000000Z
    EventRecordID 205807
    Channel Application
    Computer xxx.xx.xx.com
    Security
    - EventData
    Application:
    xxxx.exe Framework Version: v4.0.30319 Description: The process was
    terminated due to an internal error in the .NET Runtime at IP 000007FEF84D9CDC
    (000007FEF8340000) with exit code 80131506.
    Friday, January 24, 2014 1:07 AM

Answers

  • Read the Resolution section in this article:

    http://support.microsoft.com/kb/2640103/en-gb

    It tells you how to get the hotfix.

    Friday, January 24, 2014 9:17 PM
  • Hi,

    Please refer to the link, you could request hotfix from the link below

    http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=2640103&kbln=en-us

    If you want to resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website: http://support.microsoft.com/contactus/?ws=support

    Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

    Regards.



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    Thursday, February 20, 2014 3:12 AM

All replies

  • Read the Resolution section in this article:

    http://support.microsoft.com/kb/2640103/en-gb

    It tells you how to get the hotfix.

    Friday, January 24, 2014 9:17 PM
  • Hi,

    Please refer to the link, you could request hotfix from the link below

    http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=2640103&kbln=en-us

    If you want to resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website: http://support.microsoft.com/contactus/?ws=support

    Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

    Regards.



    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.



    Thursday, February 20, 2014 3:12 AM