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AADSTS90033: Service is temporarily unavailable. Please retry later. RRS feed

  • Question

  • Hi All,

    just encountered the error about 1 hours ago, till now, still cannot log in MS Azure Portal, all the Intune mobile device disconnected and being kicked out.

    Anyone subscribed to Intune encountered the same?

    Friday, April 6, 2018 9:21 AM

Answers

  • This is an ongoing issue that we are aware of and we are continuously monitoring the situation. This should be fixed shortly.

    For updates please keep a tab on the Azure Status page - https://azure.microsoft.com/en-us/status/

    -----------------------------------------------------------------------------------------------------------------------------------
    Do click on "Mark as Answer" on the post that helps you and vote it as helpful, this can be beneficial to other community members.

    Friday, April 6, 2018 9:41 AM
    Moderator
  • Office365 and onedrive came back a few minutes ago!  from Japan
    • Marked as answer by Freddy Lao Friday, April 6, 2018 2:08 PM
    Friday, April 6, 2018 11:21 AM
  • Hello All,

    Sorry for the inconvenience you've had. The issue is resolved now. You can see the Azure status history page - https://azure.microsoft.com/en-us/status/history/

    -----------------------------------------------------------------------------------------------------------------------------------
    Do click on "Mark as Answer" on the post that helps you and vote it as helpful, this can be beneficial to other community members.

    Saturday, April 7, 2018 12:33 PM
    Moderator

All replies

  • This is an ongoing issue that we are aware of and we are continuously monitoring the situation. This should be fixed shortly.

    For updates please keep a tab on the Azure Status page - https://azure.microsoft.com/en-us/status/

    -----------------------------------------------------------------------------------------------------------------------------------
    Do click on "Mark as Answer" on the post that helps you and vote it as helpful, this can be beneficial to other community members.

    Friday, April 6, 2018 9:41 AM
    Moderator
  • Hi,

    We have same exact issue like this, we are using AAD for authentication.

    Thanks,

    Friday, April 6, 2018 9:42 AM
  • Same Thing for me. Can`t connect to my Azure Environment. My One is located in West Europe

    cheers Claus

    Friday, April 6, 2018 9:45 AM
  • This is an ongoing issue that we are aware of and we are continuously monitoring the situation. This should be fixed shortly.

    For updates please keep a tab on the Azure Status page - https://azure.microsoft.com/en-us/status/

    -----------------------------------------------------------------------------------------------------------------------------------
    Do click on "Mark as Answer" on the post that helps you and vote it as helpful, this can be beneficial to other community members.

    thanks for the update. however the link seems not reporting the real situation. everything is still on GREEEN light from my browser.

    • Proposed as answer by Micacu Friday, April 6, 2018 10:22 AM
    Friday, April 6, 2018 9:49 AM
  • Same here, my MS business account (office, azure, power bi,...) is down with same message
    Friday, April 6, 2018 9:53 AM
  • Yeah I'm having the same issue here in London. It keeps throwing the following error

    AADSTS90033: Service is temporarily unavailable. Please retry later.

    and on the page below everything seems "ok" which is even weirder

    https://azure.microsoft.com/en-us/status/

    Friday, April 6, 2018 9:55 AM
  • Azure status site says everything is working. Not sure it is all correct
    Friday, April 6, 2018 9:55 AM
  • Hi there, same here - our CRM does not work...Any news?

    Ondra

    Friday, April 6, 2018 9:58 AM
  • Same here, issues accessing all the subscriptions, and authentication failing with an AADSTS90033 error. Status page indicates all services are healthy.
    Friday, April 6, 2018 9:58 AM
  • Same here from Italy! And Azure Status page still completely GREEN :D
    Friday, April 6, 2018 10:00 AM
  • AADSTS90033 Im in Africa and all our clients are getting kicked out of Dynamics 365, Azure and Office 365. Please someone assist. 
    Friday, April 6, 2018 10:00 AM
  • I do have two different Microsoft Accounts one is working fine, and another one is not. I am still getting the same Message: "AADSTS90033: Service is temporarily unavailable. Please retry later."
    • Edited by JSapkota Friday, April 6, 2018 10:01 AM
    Friday, April 6, 2018 10:01 AM
  • Same from the Netherlands, it started in one subscription. Now several subscriptions have this, including subscriptions that are used for staging and production for customers. Customers calling our service desk as well as they are unable to work anymore with our software
    Friday, April 6, 2018 10:02 AM
  • Status page should show errors, why is it green ?
    Friday, April 6, 2018 10:03 AM
  • Hi there, same here - our CRM does not work...Any news?

    Ondra

    All our Users are currently being kicked out of Dynamics 365
    Friday, April 6, 2018 10:03 AM
  • Same here, several clients reporting that they are unable to sign in.
    Friday, April 6, 2018 10:03 AM
  • We´re also affected by the problem...greetings from Seville, Spain.
    Friday, April 6, 2018 10:04 AM
  • It seems there is a outage of some Azure AD components. See also this thread:

    https://social.msdn.microsoft.com/Forums/azure/en-US/7524a25e-09ee-4357-83d7-d98f5aaf64a0/aadsts90033-service-is-temporarily-unavailable-please-retry-later?forum=windowsazuremanagement

    Friday, April 6, 2018 10:04 AM
  • We´re also affected by the problem...greetings from Seville, Spain.
    Friday, April 6, 2018 10:05 AM
  • Same here in London! Tens of Office365 / AAD accounts are down... 

    Azure status is still green?! :D 

    Friday, April 6, 2018 10:06 AM
  • I'm getting the same error when trying to access Azure Portal
    Friday, April 6, 2018 10:06 AM
  • Hi, our users who have Office365 licenses are unable to login to their mail. I cant even login to portal.office.com or SharePoint online as well. i keep getting the same error as others - AADSTS90033: Service is temporarily unavailable. Please retry later. Is this a global thing and when will this be stopped as all our users are stranded with using outlook.
    Friday, April 6, 2018 10:06 AM
  • Azure status is not up to date but you can report your problem here instead:

    http://downdetector.com/status/windows-azure


    • Proposed as answer by MetaMindINC Friday, April 6, 2018 10:08 AM
    • Unproposed as answer by MetaMindINC Friday, April 6, 2018 10:08 AM
    • Edited by RedBully Friday, April 6, 2018 10:08 AM
    Friday, April 6, 2018 10:08 AM
  • Same here in switzerland! No auth with Office 365 and our software using AAD also!
    Friday, April 6, 2018 10:08 AM
  • Same issue for us, can't log in to our bespoke code Azure apps that use Azure auth
    Friday, April 6, 2018 10:08 AM
  • Sign in :Sorry, but we’re having trouble signing you in.
    AADSTS90033: Service is temporarily unavailable. Please retry later.

    Same Error now in South Africa on MS Portals

    Friday, April 6, 2018 10:10 AM
  • Greetings from Sydney. Same problem here for the last few hours. Awaiting official Azure updates... 🙌
    Friday, April 6, 2018 10:10 AM
  • Seems like world wide. Greetings from Indonesia!
    Friday, April 6, 2018 10:12 AM
  • World wide indeed, I have the same problem. Greeting from Sweden!
    Friday, April 6, 2018 10:13 AM
  • Microsoft seems to be active on Twitter about this issue:

    https://twitter.com/AzureSupport/with_replies

    Friday, April 6, 2018 10:15 AM
  • Even outlook 365 is giving problems now.

    You'll need the Internet for this. 

    We couldn't connect to one of the services we needed to sign you in. Please check your connection and try again.   

    0xCAA80014    login.microsoftonline.com

    Friday, April 6, 2018 10:15 AM
  • Same problem from Barcelona,

    OneDrive is down.

    Friday, April 6, 2018 10:17 AM
  • @Sadiqh,

    Any possibility of an update?

    The service is still down, while the Status page you referenced says everything is working.

    What's going on?

    Friday, April 6, 2018 10:17 AM
  • Same here!

    1 MS business account working, another 1 dead

    Timestamp: 2018-04-06T10:10:38Z
    Message: AADSTS90033: Service is temporarily unavailable. Please retry later.

    Friday, April 6, 2018 10:18 AM
  • I'm getting the same error when trying to access Azure Portal
    Services have been restored. Please try logging in again. 
    Friday, April 6, 2018 10:19 AM
  • Same problem from India. Our enterprise app hosted on azure cloud service is down..
    Friday, April 6, 2018 10:20 AM
  • Any update on this?
    Friday, April 6, 2018 10:20 AM
  • https://status.office365.com/  

     

    Belgium.


    Friday, April 6, 2018 10:22 AM
  • Seems like world wide, i have the same problem Greetings from Turkey !
    Friday, April 6, 2018 10:22 AM
  • We are also still down for myself and all my customers
    Friday, April 6, 2018 10:24 AM
  • Still the same problem

    Timestamp: 2018-04-06T10:23:17Z

    Message: AADSTS90033: Service is temporarily unavailable. Please retry later.

    Greetings from Poland ;-)

    Friday, April 6, 2018 10:24 AM
  • We're having the same issue here in Brazil.
    Friday, April 6, 2018 10:26 AM
  • Another one with the same problem, from Spain...

    Friday, April 6, 2018 10:28 AM
  • Same here, no access to Azure. Greetings from Pakistan. 
    Friday, April 6, 2018 10:28 AM
  • I'm getting the same error when trying to access Azure Portal

    Services have been restored. Please try logging in again. 
    Still getting the same error, tried in private/incognito as well, still same error so guess it's not fixed after all.
    Friday, April 6, 2018 10:29 AM
  • Status page is finally updated and no longer green...
    Friday, April 6, 2018 10:31 AM
  • AADSTS90002: Tenant 285a3521-8122-429f-b798-b5c2d938c605 not found. This may happen if there are no active subscriptions for the tenant. Check with your subscription administrator.
    Friday, April 6, 2018 10:35 AM
  • Am getting same problem. Located in Germany. My whole company cannot connect to Onedrive and Office365. Getting two messages: AADSTS90033: Service is temporarily unavailable. Please retry later. as well as "user unkown". Seems to be that whole onmicrosoft.com is offline?

    We do also not get anybody at Microsoft on support phone in Germany. Seems also to be offline.

    Friday, April 6, 2018 10:35 AM
  • Seems like world wide. Greetings from Indonesia!
    sama gan.. mau buka portal.office.com cannot... >.<
    Friday, April 6, 2018 10:38 AM
  • Same here...

    ICELAND

    Friday, April 6, 2018 10:39 AM
  • Any idea why my account is not able to login, access but my emails working.

    AADSTS90033: Service is temporarily unavailable. Please retry later.

    Request Id: 10c84ac4-ec16-447b-b2bc-3e3260c40d00
    Correlation Id: 5bd000f5-73c3-4350-8b05-005c5dafe126
    Timestamp: 2018-04-06T10:37:15Z
    Message: AADSTS90033: Service is temporarily unavailable. Please retry later.

    Friday, April 6, 2018 10:41 AM
  • Same problem here in Denmark, but only with Edge. Everything Works fine in Chrome!???
    Friday, April 6, 2018 10:41 AM
  • I cannot login as well.... and its been hours now....
    Friday, April 6, 2018 10:43 AM
  • Москва. Не работает SharePoint, не найдет пользователь

    Friday, April 6, 2018 10:44 AM
  • We seem to be having the same problem in Finland. O365 and azure refuses to log in and claims that user account doesn't exist. Funny that one has to be logged in to contact the support. Even on this forum I had to log in with my personal Microsoft account to make a comment.

    This kind of big crash down makes me wonder about reliability on Office 365 and Microsoft... 
    • Edited by Viljamw Friday, April 6, 2018 10:45 AM
    Friday, April 6, 2018 10:44 AM
  • I think that it's correlated to this:

    https://twitter.com/Office365Status/status/982191898902212615

    Mattia

    Friday, April 6, 2018 10:44 AM
  • Office 365 down as well. We could not use Skype for Business and had to cancel the meeting.
    Friday, April 6, 2018 10:44 AM
  • The same issue in Russia. Local MS support has confirmed that it`s global MS problem.

    Emil Valiev

    Friday, April 6, 2018 10:45 AM
  • Hi,

    We have the same issue in LUXEMBOURG.

    Please find a solution for us ASAP.

    Best regards

    Friday, April 6, 2018 10:46 AM
  • having same issues in office 365
    Friday, April 6, 2018 10:46 AM
  • Same here in Austria ... Multiple Customers are down... Thank God its Friday ;)

    nice greetz ALA

    • Proposed as answer by bha cooper Friday, April 6, 2018 10:49 AM
    • Unproposed as answer by bha cooper Friday, April 6, 2018 10:49 AM
    Friday, April 6, 2018 10:46 AM
  • Australia down as well even MS Office 365.

    We cannot login to Skype Business

    Friday, April 6, 2018 10:46 AM
  • I have the same probleme in Luxembourg
    Friday, April 6, 2018 10:47 AM
  • I have the same probleme in Luxembourg
    Same problem in Nigeria..
    Friday, April 6, 2018 10:50 AM
  • Same here
    Friday, April 6, 2018 10:50 AM
  • Nope.
    Friday, April 6, 2018 10:51 AM
  • Same here in Spain - Canary Islands
    Friday, April 6, 2018 10:52 AM
  • Just the same in Japan, since about 2-4hours ago.

    Onedrive for business says the error, so i tried to access onedrive on the browser, but i didn't succeed.

    Friday, April 6, 2018 10:52 AM
  • Same problem in India..
    Friday, April 6, 2018 10:52 AM
  • Hungary suffers it as well.
    Friday, April 6, 2018 10:52 AM
  • Sorry, but we’re having trouble signing you in.

    AADSTS90002: Tenant 285a3521-8122-429f-b798-b5c2d938c605 not found. This may happen if there are no active subscriptions for the tenant. Check with your subscription administrator.
    Friday, April 6, 2018 10:52 AM
  • This is an ongoing issue that we are monitoring the situation. This should be fixed shortly.

    For updates please keep a tab on the Azure Status page - https://azure.microsoft.com/en-us/status/

    -----------------------------------------------------------------------------------------------------------------------------------
    Do click on "Mark as Answer" on the post that helps you and vote it as helpful, this can be beneficial to other community members.


    • Edited by Nirushi J Friday, April 6, 2018 10:53 AM
    Friday, April 6, 2018 10:53 AM
  • Me too, here in South Africa.
    • Edited by babsiep Friday, April 6, 2018 10:53 AM
    Friday, April 6, 2018 10:53 AM
  • Outlook for Windows is in germany online again. Mail on my smartphone is now dead. Microsoft Teams, Outlook Web Acess, OneDrive is also offline. The Office 365 hotline is unavailable. Greetings from Berlin
    Friday, April 6, 2018 10:53 AM
  • Hi,

    you can follow the updates dirrectly on the azure twitter profile:

    https://twitter.com/AzureSupport/status/982208568404295682

    the azure site status.azure.com it's down so we can only wait...

    Regards.

    Mattia

    Friday, April 6, 2018 10:54 AM
  • tweet from microsoft

    https://twitter.com/Office365Status/status/982191898902212615

    Friday, April 6, 2018 11:00 AM
  • Same here from Philippines...

    but i can access my email using my Cellphone.
    Friday, April 6, 2018 11:01 AM
  • Poland also down. o365 subscriptions
    Friday, April 6, 2018 11:03 AM
  • Hi,

    refer to your status.azure.com or https://twitter.com/AzureSupport

    Regards.

    Mattia

    Friday, April 6, 2018 11:07 AM
  • Same issue in Norway and India.

    The Azure Portal is up and running where Windows AD used for authentication. But not working with AAD authentication.

    Regards,

    K Senthilrajan


    Senthilrajan Kaliyaperumal

    Friday, April 6, 2018 11:09 AM
  • We can follow the status only on https://twitter.com/AzureSupport/ because the status site is down too

    https://twitter.com/AzureSupport/status/982209922476654592

    Friday, April 6, 2018 11:13 AM
  • The same in Barcelona Centers, Spain 

    Manuel Duque Muriel Alalza Sistemas S.L.

    Friday, April 6, 2018 11:14 AM
  • Office365 and onedrive came back a few minutes ago!  from Japan
    • Marked as answer by Freddy Lao Friday, April 6, 2018 2:08 PM
    Friday, April 6, 2018 11:21 AM
  • Seems working for me now. I have been able to login to Azure Portal. :)
    Friday, April 6, 2018 11:21 AM
  • Looks like it is back now. I am able to login from Denmark.
    Friday, April 6, 2018 11:32 AM
  • Seems working for me now. I have been able to login to Azure Portal. :)
        Office 365 Portal back in Nigeria some few minutes ago....
    Friday, April 6, 2018 11:33 AM
  • Hi

    now working in Germany.

    Cu

    Friday, April 6, 2018 11:36 AM
  • Yes, able to login to portal now. From Norway.

    tnx.

    Friday, April 6, 2018 11:39 AM
  • Yes, running again in Germany
    Friday, April 6, 2018 11:42 AM
  • yep, here is everything working again. greetings from Belgium.
    Friday, April 6, 2018 11:43 AM
  • Same in Switzerland, Working again.

    Schaue auf niemanden herab, es sei denn, du willst ihm aufhelfen...

    Friday, April 6, 2018 11:43 AM
  • I hope it does not happen again. Shame on you

    Manuel Duque Muriel Alalza Sistemas S.L.

    Friday, April 6, 2018 11:46 AM
  • The same problem is happening in Turkey. I tried to login again at the moment. It worked after a brief period of panic.
    Friday, April 6, 2018 11:51 AM
  • Germany (Berlin): Mail is on my smartphone still offline.

    Friday, April 6, 2018 12:00 PM
  • Hello All,

    Sorry for the inconvenience you've had. The issue is resolved now. You can see the Azure status history page - https://azure.microsoft.com/en-us/status/history/

    -----------------------------------------------------------------------------------------------------------------------------------
    Do click on "Mark as Answer" on the post that helps you and vote it as helpful, this can be beneficial to other community members.

    Saturday, April 7, 2018 12:33 PM
    Moderator