No access to Notebook VM as a creating user RRS feed

  • Question

  • I'm trying to run a Jupyter Notebook on Azure for some ML code I have.

    I followed this guide "Quickstart: Use a cloud-based notebook server to get started with Azure Machine Learning"

    When I reach the section "Launch Jupyter web interface", I do as instructed and get the following error window when clicking the Jupyter icon: 

    " User [my email] does not have access to Notebook VM [name of the VM] .

    Only the creating user has access to a notebook VM. Please create your own VM to access notebooks in your workspace "

    This is strange given I am the creating user so I don't know what to do here and I couldn't find any post on the internet related to this problem.

    Tuesday, May 14, 2019 10:17 PM

All replies

  • Hello Gabriel,

    Is your notebook-vm status in running state after you create it? I would request you to create a new vm and check again only after its status goes to running state.


    Wednesday, May 15, 2019 3:52 PM
  • Hello Rohit,

    Yes the notebook-vm status is always in running state when I try to use it, the Jupyter icon actually only appears when it is in running state. I've tried 5-6 times creating new notebook-vm and new 'Machine Learning service workspace' and I always get the same error window.

    One thing that I do notice is that my email address is modified in the Azure portal on the top right hand corner, there are some capital letters when my real email address is all lower case so if this procedure is case sensitive then it could be causing the issue, but I'm speculating here I have no idea.


    Wednesday, May 15, 2019 7:36 PM
  • Hello Gabriel,

    I have the same problem.

    I checked my access level in the notebook virtual machine and made sure I am the owner.
    So I think that this case is similar to the error of the new functionality and hope that the support will be fixed in the near future.


    Wednesday, May 22, 2019 5:29 PM
  • Hello Artem/Gabriel,

    Could you please let us know if you see the issue when you try to open the notebook from a new browser window or a window in incognito mode?


    Wednesday, May 22, 2019 6:09 PM
  • Same problem here, I don't know how to create a VM and share the jupyter environment with other people

    Thursday, May 23, 2019 1:49 PM
  • Same here.

    I created a VM in Notebooks MV and after clicking in Jupyter icon I got the following message,

    User does not have access to Notebook VM XX. Only the creating user has access to a notebook VM. Please create your own VM to access notebooks in your workspace.

    What can I do? Come back to Data Science VM?

    Wednesday, May 29, 2019 7:53 PM
  • Having the same issue - cannot access Notebook VM that I myself created.  Asks me to sign in - and on doing so, says invalid user id / pwd.
    Friday, June 21, 2019 8:59 AM