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the ribbon is lost RRS feed

  • Question

  • I create new Ribbon in normal.dotm file.

    When I come to other computer and change his normal.dotm file to my normal file- the ribbon is not appear (but the macros there are).

    What am I need to do? 

    Wednesday, April 18, 2012 7:32 AM

All replies

  • Hi Hila_d,

    Thank you for posting in MSDN Forum.

    I’ve created a ribbon in normal.dotm file, and then send it to my colleague’s computer. I replaced my colleague’s normal.dotm file with mine, and everything works fine.

    So can you provide some more detailed information such as the editions of Office Software on the two computers? It will be nice if you can list your reproducing procedure.

    I’m looking forward to your reply.

    Have a nice weekend.

    Best Wishes,


    Bruce Song [MSFT]
    MSDN Community Support | Feedback to us

    Friday, April 20, 2012 9:13 AM