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Unable to log in Dialpad application RRS feed

  • Question

  • Hi

    Is there any setting in Azure or in O365 to allow the specific users to log in Dialpad app?

    Other users can log in Dialpad app with MS account, but only 3 users are unable to login with the error when logging in Dialpad app: 

    User can't access this application 
     To Dialpad. it requires the access permission to resources of the organization. 
     The only admin can grant the access permission so ask the admin to grant the permission. 

     If you have the admin account, you can log in the account. (Hyperlink)
     Go back to the application without consent. (Hyperlink)

    Here is the FAQ from Dialpad side, https://help.dialpad.com/hc/en-us/articles/210668706-Office-365-FAQs

    It is set to True as per the FAQ above in AZure.

    ===

    Verify that user consent to applications is turned on

    Get-MsolCompanyInformation | fl DisplayName,UserPermissionToUserConsentToAppEnabled
    Display Name : Contoso
    UsersPermissionToUserConsentToAppEnabled : True

    ===

    Usually, it should be possible to login Dialpad app with MS account and its password. 


    Tuesday, October 31, 2017 2:13 AM