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wm 6.5 based ppc could not finish installing the MS drv upd pack on win7 x64 and office 2010 x64 RRS feed

  • Question

  • Hi

        I have the desktop pc with win7 x64 and office 2010 x64 . The problem is ,when I tried to install ms  drv upd pack named drvupdate-amd64A.exe , the programe  said ' you have not installed outlook or the outlook is not the default mail prog' . but actually I have already install the whole office  2010 pro editon on my desktop pc .  

       This case means wm6.5 with office 2010 mobile edition cannot work with office 2010 X64 pro edtion under win7 X64 .

       Can MS develop team  release some patches or upd pack to solve the problem ?

       thanks

     

    Tuesday, August 10, 2010 1:03 AM

Answers

  • Hi bigdog08,

    Please check whether you have set outlook as default email. We can set it via following way:

    1. Click "File"--"Options", it will popup a dialog

    2. We can see the setting of default mail and check it.

    If you still can't solve it, I suggest you try to post it on office forum, where you can get better reply.

    http://social.answers.microsoft.com/Forums/en-US/category/officeoutlook

     

    Best regards,
    Guang-Ming Bian - MSFT


    Please remember to mark the replies as answers if they help and unmark them if they provide no help
    Thursday, August 12, 2010 6:25 AM