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  • please tell me what can be done to solve this problem because it occuring regularly and its a ____ of an issue. the computer is brand new compaq 500b mt.the following is the error report.WINDOWS 7 7Hp compaq error as reported by windows Problem signature: Problem Event Name: APPCRASH Application Name: explorer.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bc60d Fault Module Name: wscinterop.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bc3e6 Exception Code: c0000005 Exception Offset: 0000c781 OS Version: 6.1.7600.2.0.0.768.11 Locale ID: 1033 Additional Information 1: 1d32 Additional Information 2: 1d32409995138d855a2b9bb446ccc159 Additional Information 3: 591c Additional Information 4: 591c8f267d7c87f1375dd28c7ce78903 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
    Tuesday, September 7, 2010 3:30 PM

All replies

  • First of all you are in the wrong form.  This SmallBasic.

    But since you are hear I would start making sure windows is up to date.  click on Start, then control Panel, The Windows Update.  select custome then run it repeategly until there is nothing more to download.

    If the problem persists, I would next check the Manufactures web site for additional downloads.

    Good Luck!

    Wednesday, September 8, 2010 4:35 AM