Unable to update package flight with new package

Question

I'm attempting to update a package flight and not having any luck. When I click on the Packages link to update the package flight I'm greeted with a rather sparse page that is completely non-functional. There is no button to allow me to browse for a package and the feature to drag and drop a file to the page is not working at all. I've tried uploading the package with both Chrome and Edge browsers, always with the same failure.

---

If my reply solves your issue, please mark it as the answer

Answer 1

Hi,

When I tried to create a new package flight in Partner Center, I saw this page works correctly.  It's really strange that even browse your files and save button is unable to work. Could you please tell me the details steps about how you get to this page? And also, do you see any warning or error message appear in this page?

Best regard,

Roy

---

"Developing Universal Windows apps" forum will be migrating to a new home on Microsoft Q&A (Preview)!
We invite you to post new questions in the "Developing Universal Windows apps" forum’s new home on Microsoft Q&A (Preview)!
For more information, please refer to the sticky post.

Answer 2

This morning I went back to the Dashboard and was able to upload the package.

Previously I was getting a message about the site not being able to display information about the existing package. Today that message was not there and I was seeing detailed package information. I also sent feedback directly on the Dashboard site about the problem. Maybe it was fixed in the meantime.

---

If my reply solves your issue, please mark it as the answer

Answer 3

Hi,

Well, it's good to hear that this has been fixed. Anyway, it won't stop you from uploading your package flight. If you have any other questions, please feel free to contact us here.

Best regards,

Roy

---

"Developing Universal Windows apps" forum will be migrating to a new home on Microsoft Q&A (Preview)!
We invite you to post new questions in the "Developing Universal Windows apps" forum’s new home on Microsoft Q&A (Preview)!
For more information, please refer to the sticky post.