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HP Laptop error RRS feed

  • Question

  • Has anyone seen this error before? If so, what is the problem and the fix?

    *** Stop: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFFA6018258700, 0xFFFFFA600021F5648, 0xFFFFFA60021F5020)

    *** SRTSPL64.SYS – Address FFFFFA6018258700 base at FFFFFA6018205000, DateStamp 48ed2500

     

    Sunday, March 21, 2010 12:21 AM

All replies

  • Hi, the crash is caused yb the driver SRTSPL64.SYS which is part of Symantec Antivrus tool. Please update to the most recent version and if this doesn't solve your issue, uninstall the Symantect tool you're running and use a different tool like Microsoft Security Essentials (http://www.microsoft.com/security_essentials/).


    regards
    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Sunday, March 21, 2010 12:55 AM
    Sunday, March 21, 2010 12:55 AM