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Bing geocoder dataflow service exception RRS feed

  • Question

  • We are using Bing geocoder dataflow service for long and we started getting 503 exception on create job request since 3/3. Below is the detailed exception received from the service and I wasn't sure what was job usage limit. Service used to work even with 2k+  addresses in the past, but it started failing if we send more than 6 addresses since last week. 

    Please suggest the reason for this exception and how to resolve this issue.

    http://spatial.virtualearth.net/REST/v1/Dataflows/Geocode?input=pipe&key=key

    Response from server: {"statusCode":503,"statusDescription":"Service Unavailable","errorDetails":["JobUsageQuota: Data exceeds 50 records limit"],"authenticationResultCode":"ValidCredentials","traceId":"4447acba6d0947bb9c611d465475e334|BN20010260|02.00.153.300|","brandLogoUri":"http:\/\/spatial.virtualearth.net\/Branding\/logo_powered_by.png","copyright":"Copyright © 2016 Microsoft and its suppliers. All rights reserved. This API cannot be accessed and the content and any results may not be used, reproduced or transmitted in any manner without express written permission from Microsoft Corporation.","resourceSets":[]}

    Thanks.

    Wednesday, March 9, 2016 6:38 PM

Answers

  • It is possible that if this was a basic account and it was exceeding the free terms of use as it looks like, then there is a good chance that this account has been disabled. Emails were likely sent to the contact on file for the account, but it sounds like the person who would have received these no longer work at your company.

    I can verify if your Bing Maps key is basic or enterprise and also check to see if your account has been disabled. Please email me at richbrun at microsoft.com


    http://rbrundritt.wordpress.com

    Friday, March 11, 2016 5:52 PM

All replies

  • This service has two limits depending on the type of Bing Maps key you use. Basic keys are limited to 50 rows of data per job, where as Enterprise keys can have 200,000 rows of data per job. These limits have always been in place since the service was released. Check the type of the Bing Maps key you are using.

    http://rbrundritt.wordpress.com

    Wednesday, March 9, 2016 11:31 PM
  • Developer created this key no longer works in the company and I'm not sure if the key is basic or enterprise. I was under assumption that it is basic. Is there any way to determine if the key is enterprise or not?

    Also, create job is failing even for 6+ records. The basic should be allowing up to 50 addresses. Can you please confirm if this error will be returned for any other reason?

    Thanks.


    Thursday, March 10, 2016 6:14 PM
  • It is possible that if this was a basic account and it was exceeding the free terms of use as it looks like, then there is a good chance that this account has been disabled. Emails were likely sent to the contact on file for the account, but it sounds like the person who would have received these no longer work at your company.

    I can verify if your Bing Maps key is basic or enterprise and also check to see if your account has been disabled. Please email me at richbrun at microsoft.com


    http://rbrundritt.wordpress.com

    Friday, March 11, 2016 5:52 PM
  • Ricky~

    We're experiencing the exact same issue as OP, although the only error I get back is 503 Service Unavailable, no further details. This also just started for us on 03/03 after using this service for years on an Enterprise key. I just emailed you directly as well. Any insight you can help shed on this would be most helpful.

    Thanks!

    ~Brian

    Wednesday, March 16, 2016 9:22 PM
  • If you have a Bing Maps license, verify that you are using an Enterprise key in the Bing Maps portal. Basic keys are limited by the free terms of use and will return a 503 error if you try to make a request that exceeds these limits. If you find that you are using a Basic key, you can update it in the Bing Maps portal and change the key type to Enterprise. Here are some steps:

    • Log into the Bing Maps Portal: https://www.bingmapsportal.com/
    • Go to My Account -> My Keys
    • Locate your key. You should see Basic or enterprise listed under it.
    • If it says basic, press the update button.
    • Set the key type to enterprise and press the update button.
    • Try the service again, it should work now.

    http://rbrundritt.wordpress.com

    Thursday, March 17, 2016 10:09 PM

  • Thanks Ricky.

    I emailed you the key we are using and as mentioned I wasn't sure if this is Basic key or Enterprise key. But, I still don't understand the reason for sudden change considering this key worked without any issues for past 3 years. Also, could you please check why we are getting 503 for request with 7 or more records considering basic key should work with up to 50 records.

    Thanks.

    Friday, March 18, 2016 3:16 PM