Can't sign into Xbox Live Sandbox on Xbox One RRS feed

  • Question

  • Hello,
    we are porting our Unity3D game to Xbox One and we had hit obstacle related to Xbox live sandbox environment.

    We had done following things:

    • Created new UWP app in Windows Dev Dashboard
    • Requested access to Xbox Live Creators program
    • Authorized our Xbox Live accounts in dashboard
    • Set given Sandbox ID (PQVJWT.58) in Xbox One switched to Dev Mod
    • Associated our app with store in Visual Studio
    • Created xboxservices.config file in project

    After all this steps we are unable to login into xbox live sandbox and launch our game because we are getting following error:

    Use an account with access to this sandbox
    Either the account or title can't use this sandbox. Change the sandbox in
    Settings > Console > Developer settings, or use a different account.

    It would be great if somebody from MS could look into it because we are sure everyting is set-up right on our side.
    Thank you.

    • Moved by Breeze Liu Friday, November 17, 2017 7:47 AM xbox live issue
    Thursday, November 16, 2017 8:15 AM

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