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Errors Creating Image of hard drive and errors after deploying image to other like computers RRS feed

  • Question

  • Hi,

    We are in a very bad situation right now because we created a image of the C: drive on a Dell Core I3 Windows 10 system with regular hard drive (no SSD) and we have deployed this image onto a lot of systems (same make and model) and we are getting various errors on many of these systems (and not the same errors on each system).  We loaded our software onto the master system and used HDClone 7 to create the iso image.  When we ran the HDClone software, we picked the option to automatically fix any problems during the cloning.  Once the iso image was created, we ran CheckDisk and it said there were errors.  So we ran CheckDisk again to fix the problems then check disk succeeded with no errors.  Attached is a screen shot of the original errors CheckDisk found.  Since CheckDisk fixed the errors, we deployed the image to customers computers.  About 10% of the systems have errors.  Some get the blue screen, other will boot but are missing our software. Others report errors because some of the MS dll's are 0 bytes.  

    Has anyone seen this type of behavior before?  Does anyone have experience with the cloning software we are using?

    Any help is very much appreciated.

    Thanks,

    Alex


    A Enterline

    Friday, March 30, 2018 1:48 PM

All replies

  • Did you sysprep the image before image capture? If you didn't sysprep and roll back the image, this could be the problem.

    Sean Liming - Book Author: Starter Guide Windows 10 IoT Enterprise - www.annabooks.com / www.seanliming.com

    Friday, March 30, 2018 2:53 PM
    Moderator
  • Hi

    Yes. They did. 

    Thanks for your quick reply,

    Alex


    A Enterline

    Friday, March 30, 2018 3:13 PM
  • What is strange is that about 90% of the systems seem to be OK.  Yet they were all created with the same image.


    A Enterline

    Friday, March 30, 2018 3:20 PM
  • 1. Is the drive an industrial grade drive? Who is the manufacturer?

    2. Have you tried a different image capture/restore software - like Acronis TrueImage, CloneZilla, Ghost?


    Sean Liming - Book Author: Starter Guide Windows 10 IoT Enterprise - www.annabooks.com / www.seanliming.com

    Friday, March 30, 2018 8:07 PM
    Moderator