IAP Purchases not showing up on Windows Phone 8.1, Error on Windows Phone 10 RRS feed

  • Question

  • I recently submitted an app to a selected distro, as well as submitted 2 IAPs for testing. The IAPs are not listed in our Windows Phone 8.1 app (91143704-795d-46fb-893c-5536d31e72cb). They do show up in Windows Phone 10 (9nblggh1r93l), but we get the following exception:

    ex = {System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.
    at Windows.ApplicationModel.Store.CurrentApp.RequestProductPurchaseAsync(String productId)
    at ApsalarSdk.ReferenceApp.W...

    Can you help us help us figure out why the IAP doesn't show up on 8.1, and why the exception occurs on 10?


    Tuesday, September 8, 2015 4:18 AM


  • Hello jchen829,


    In this forum we can only help you verify your code. Please make sure you’ve filled with the right productid in your RequestProductPurchaseAsync.

    To figure out why the IAP doesn't show up on 8.1, I would recommend you contact https://dev.windows.com/en-us/community/windows-app-support for support.


    Best regards,


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    • Proposed as answer by Barry Wang Tuesday, September 22, 2015 11:54 AM
    • Marked as answer by Barry Wang Wednesday, September 23, 2015 12:54 PM
    Wednesday, September 9, 2015 5:27 AM