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[UWP][WACK] Fail Certification when all assets have right size. RRS feed

  • Question

  • Hello,
    Since one week we have problem with certification. Application passed a Windows App Certification Kit but fails  during certification process: 

    Image reference "images\Store50x50Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-100_xj59bp2b22ebp\images\Square71x71Logo.scale-100.png" failed the size restrictions of 50 X 50.
    Image reference "images\Store50x50Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-125_xj59bp2b22ebp\images\Square71x71Logo.scale-125.png" failed the size restrictions of 62 X 62.
    Image reference "images\Store50x50Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-150_xj59bp2b22ebp\images\Square71x71Logo.scale-150.png" failed the size restrictions of 75 X 75.
    Image reference "images\Store50x50Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-400_xj59bp2b22ebp\images\Square71x71Logo.scale-400.png" failed the size restrictions of 200 X 200.
    Image reference "images\Square150x150Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-100_xj59bp2b22ebp\images\SplashScreen.scale-100.png" failed the size restrictions of 150 X 150.
    Image reference "images\Square150x150Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-125_xj59bp2b22ebp\images\SplashScreen.scale-125.png" failed the size restrictions of 187 X 187.
    Image reference "images\Square150x150Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-150_xj59bp2b22ebp\images\SplashScreen.scale-150.png" failed the size restrictions of 225 X 225.
    Image reference "images\Square150x150Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-400_xj59bp2b22ebp\images\SplashScreen.scale-400.png" failed the size restrictions of 600 X 600.
    Image reference "images\Wide310x150Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-100_xj59bp2b22ebp\images\Store50x50Logo.scale-100.png" failed the size restrictions of 310 X 150.
    Image reference "images\Wide310x150Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-125_xj59bp2b22ebp\images\Store50x50Logo.scale-125.png" failed the size restrictions of 387 X 187.
    Image reference "images\Wide310x150Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-150_xj59bp2b22ebp\images\Store50x50Logo.scale-150.png" failed the size restrictions of 465 X 225.
    Image reference "images\Wide310x150Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-400_xj59bp2b22ebp\images\Store50x50Logo.scale-400.png" failed the size restrictions of 1240 X 600.
    Image reference "images\Square310x310Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-100_xj59bp2b22ebp\images\Square150x150Logo.scale-100.png" failed the size restrictions of 310 X 310.
    Image reference "images\Square310x310Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-125_xj59bp2b22ebp\images\Square150x150Logo.scale-125.png" failed the size restrictions of 387 X 387.
    Image reference "images\Square310x310Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-150_xj59bp2b22ebp\images\Square150x150Logo.scale-150.png" failed the size restrictions of 465 X 465.
    Image reference "images\Square310x310Logo.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-400_xj59bp2b22ebp\images\Square150x150Logo.scale-400.png" failed the size restrictions of 1240 X 1240.
    Image reference "images\splashscreen.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-100_xj59bp2b22ebp\images\SmallLogo.scale-100.png" failed the size restrictions of 620 X 300.
    Image reference "images\splashscreen.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-125_xj59bp2b22ebp\images\SmallLogo.scale-125.png" failed the size restrictions of 775 X 375.
    Image reference "images\splashscreen.png": The image "D:\tmp\6A0655\appcert_4768\44138AmazingHedgehog.AmazingWordFresh_1.0.51.0_neutral_split.scale-150_xj59bp2b22ebp\images\SmallLogo.scale-150.png" failed the size restrictions of 930 X 450.

    All our store graphics have requirements size. Assets didn't have transparency channels.

    Friday, August 10, 2018 8:53 AM

All replies

  • Hi Artsailor,

    It seems the online WACK issue. You can compare your error list with the tables : Asset size tables. For example : the Square71x71Logo.scale’s restrictions is different from the data in the Asset size table.

    Could you make a support ticket through your developer account and provided the information as detailed as possible to ask for help directly?

    You can select Contact us and select Dashboard issue as the topic to submit an incident.

    Best Regards

    Daisy  Tian


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, August 13, 2018 9:40 AM
  • Hi Artsailor,

    Is there any update for your issue? Has your app been successfully publish in the store? If your issue isn't solved, please post your ticket number here, we will help you to contact the related team.

    Best regards 

    Daisy  Tian


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Wednesday, August 22, 2018 7:49 AM