Outlook Addin once got disabled, never comes back to active state again. RRS feed

  • General discussion

  • On Outlook 2010 machine, my Addin gone to disabled state. Now, if I try enabling the Addin, its not coming to active state. But still the LoadBehavior registry entry is 3 only. Reinstall also doesn't work. Why is this happening? Is there a way to make the Addin never gets disabled by making some registry entries?

    Thanks Prasad

    • Edited by Prasad U S Tuesday, January 27, 2015 11:17 AM
    Tuesday, January 27, 2015 10:46 AM

All replies

  • Hello Prasad,

    There is no way to prevent add-ins from disabling. Did you have a chance to check out the Disabled Items list in Outlook?

    Microsoft Office applications can disable add-ins that behave unexpectedly. If an application does not load your add-in, the application might have hard disabled or soft disabled your add-in.

    Hard disabling can occur when an add-in causes the application to close unexpectedly. It might also occur on your development computer if you stop the debugger while the Startup event handler in your add-in is executing.

    Soft disabling can occur when an add-in produces an error that does not cause the application to unexpectedly close. For example, an application might soft disable an add-in if it throws an unhandled exception while the Startup event handler is executing.

    When you re-enable a soft-disabled add-in, the application immediately attempts to load the add-in. If the problem that initially caused the application to soft disable the add-in has not been fixed, the application will soft disable the add-in again.

    You can read more about that in the How to: Re-enable an Add-in That Has Been Disabled article.

    Tuesday, January 27, 2015 11:27 AM
  • Thank you Eugene for your detailed reply.

    Thanks Prasad

    Tuesday, January 27, 2015 12:17 PM