Install Issue ... Visual Studio Enterprise 2015 hangs at Microsoft Portable Library Multi-Targeting Pack on Win10

Question

I am using the ISO (DVD) download to install VS Enterprise 2015 on my win 10 box.

The installer gets to the point of "Applying" the Microsoft Portable Library Multi-Targeting Pack and stops progressing.

I have been waiting 1 hr and the progress bar has not moved.

Any suggestion would be appreciated!

Answer 1

Hi Christiansen,

Thank you for your post.

Microsoft Portable Library Multi-Targeting Pack is contained in .NET Framework packages.

Firstly, I suggest you use .NET Framework Setup Verification Tool to check if the .NET Framework is ok. 
http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

If you find there is anything wrong with .NET Framework, you may use Microsoft .NET Framework Repair Tool to do a repair.
This tool detects and tries to fix some frequently occurring issues with the setup of Microsoft .NET Framework or with updates to the Microsoft .NET Framework.
https://www.microsoft.com/en-us/download/details.aspx?id=30135

If the above still doesn't help, I need you installation log file to troubleshoot this issue,
please use  http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.zip from %temp% folder. Please upload the file to  https://onedrive.live.com/ and share the link here.

Best Regards,

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Answer 2

Hi Lana,

Thanks for the information, but nothing seemed to work.

Here is what I did…

                Uninstalled everything related to the VS Enterprise 2015 install that I had previously done.

                Re-downloaded from our Subscriber Downloads the Virtual Studio Enterprise 2015 .iso file.

                Using Run as Administrator, started the “vs_enterprise.exe” from my clone drive.

                Installation started, and around 3:35pm 5/16/2016 PDT an error msg popped-up. I tried to attach image of error but was unable to submit. Let me know where I can send it to you.

               Clicking OK only asked for a path to the “missing” Microsoft Portable Library Multi-Targeting Pack.

                So I clicked Cancel and the VS installer proceeding to the end successfully except it indicated the “Multi-Targeting Pack” failed.

                I ran the Microsoft .NET Verification tool with no error detected.

                I ran the Microsoft .NET Framework Repair Tool and it only Reregistered/Restarted Windows Installer service.   No other errors detected.

                VS launches OK but when I try to install a companion package “Xamarin for Visual Studio”, it fails to install.

Hope this is all the information you need…

Here’s the link to the VSLogs.zip file:

https://itron-my.sharepoint.com/personal/dchristi_itron_com/_layouts/15/guestaccess.aspx?guestaccesstoken=n%2fiXlCaStbJcKmAskBJCnBP6Y9CRgH%2faL6SiL3SmIWU%3d&docid=07d05a6c3626944cc9016aea87b6aab81&expiration=2016-06-15T23%3a01%3a20.000Z

Answer 3

Hi Christiansen,

>>I tried to attach image of error but was unable to submit. Let me know where I can send it to you

Please ask for a requirement in the following link to verify account:

https://social.msdn.microsoft.com/Forums/en-US/910ceecf-e32a-41d3-9b6b-5a9a1ec6c59d/verify-your-account-33?forum=reportabug

From the steps you tried, there is nothing wrong with your .NET Framework, I opened the link of VSLogs file but found the folder is empty,  Please upload the file to  https://onedrive.live.com/ and share the link here.

Besides, please take a look at the following thread, someone who encountered a similar issue as yours, it seems that the cause is related to .NET Framework:

https://social.msdn.microsoft.com/Forums/vstudio/en-US/e6216f90-9976-4895-87fb-8798f6c34756/cannot-install-visual-studio-2015-on-windows-10?forum=vssetup

Please use sfc /scannow to check your OS. Repair the registry is now required to fix this issue. See here about that command:
http://technet.microsoft.com/en-us/library/bb491008.aspx

Best Regards,

---

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Answer 4

Hi Lana,

Still having the issue installing VS Enterprise 2015.

I've uploaded the log file to here:

https://onedrive.live.com/redir?resid=ADEBD028AA77007C!107&authkey=!AL5KVIlpZrRzdxk&ithint=file%2czip

I ran sfc /scannow and it repaired some files.

I uninstalled my previous VS Enterprise 2015 using the command prompt method E:\vs_enterprise.exe /uninstall /force which successfully uninstalled.

I did another sfc /scannow and no files needed repairs.

I cleaned out the log files in %temp% and then restarted the vs enterprise install.

Part way through the install a message window opened (sorry I can't attach image) but it basically said that it could not find file PortableLibrary_DTP.msi on my system.  While the message window was open I searched my hard drive for the file and found 3 instances of the file so I pointed the message window to the most recent one I found but the installer stated that it was an invalid file so I cancelled the message window and the installer proceeded till almost the end when I got a second message window asking for the same PortableLibrary_DTP.msi file and I just cancelled the message window and the installer completed but showed the "Microsoft Portable Library Multi-Targeting Pack" failed to install.

Let me know if you need additional information.

Thanks,

Dick

Answer 5

Dear Dick,

Thank you for your update.

Since you used the ISO file to install VS, please verify the integrity of the ISO file. You can use the FCIV.exe tool: http://blogs.msdn.com/b/heaths/archive/2011/03/25/verify-the-iso-checksum-for-visual-studio-2010-service-pack-1-before-installing.aspxto check the SHA1 value of the ISO, the expected value comes from here: https://www.visualstudio.com/en-us/downloads/visual-studio-2015-iso-sha1-vs.aspx, any discrepancy means the ISO is corrupted.

Have you tried other PortableLibrary_DTP.msi that you found, see if the same issue will occur or not?

You can also copy the PortableLibrary_DTP.msi file from other computer that installed successfully VS enterprise 2015 version to your computer, then manually execute this file, then repair VS. Go to control panel—programs and features and select the VS item, right-click it and change-repair.

Best regards,

Sara

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Answer 6

Hi Sara, 

Still having issues with VS Enterprise 2015 Install.

I copied the PortableLibrary_DTP.msi file from a PC that successfully installed VS did a repair and gog same error.

I then used the .iso file that was on that PC which successfully installed VS, but it failed on my PC with same error.

I looked at the insall log file named dd_vs_enterprise_20160518104131 (see OneDrive link below) and noticed at line 8364 the foillowing:

[18D4:1BC4][2016-05-18T10:51:11]i000: MUX:  ExecuteError: Package (PortableLibrary_DTP) failed: Error Message Id: 1714 ErrorMessage: The older version of Microsoft Portable Library Multi-Targeting Pack cannot be removed.  Contact your technical support group. 
[1890:18C8][2016-05-18T10:51:12]e000: Error 0x80070643: Failed to install MSI package.

Here's the link to OneDrive:

https://onedrive.live.com/redir?resid=ADEBD028AA77007C!107&authkey=!AL5KVIlpZrRzdxk&ithint=file%2czip

I tried to uninstall the older version of PortableLibrary_DTP.msi using each of the 4 msi files on my pc but each one got the message "This action is only valid for products that are currently installed."  So I think if I could get rid of the older version of PortableLibrary_DTP then everything would work.

Any suggestions on how to do this?

Answer 7

Hi Christiansen,

>>This action is only valid for products that are currently installed

I agree with you that you need to uninstallthe older version of  PortableLibrary_DTP.

Please use MsiInvaccording to the product GULD to uninstall it。

Please refer to:

http://blogs.msdn.com/b/astebner/archive/2005/07/01/using-msiinv-to-gather-information-about-what-is-installed-on-a-computer.aspx

http://blogs.msdn.com/b/astebner/archive/2005/10/30/487096.aspx

Best Regards,

---

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Answer 8

Hi Lana or Sara,

I was able to remove the old PortableLibrary_DTP file with your instructions.

I then uninstalled my VS Enterprise 2015 completely including .Net files.

I then tried to install from my .iso file and everything appeared to go successfully right till the very end when the final pop-up stated that the Portable Library Multi Targeting Pack failed. 

I've attached the install log zip file on OneDrive here:

https://onedrive.live.com/redir?resid=ADEBD028AA77007C!107&authkey=!AL5KVIlpZrRzdxk&ithint=file%2czip

If you look at line 6345 it show a different file that it cannot locate (even the PackageCache directory is not there).  The file name is PortableLibrary_DTP_sfx.cab.  So it's a different yet similar issue from before.

Any suggestions would be appreciated.

Thanks,

Dick

Answer 9

Hi Lana or Sara,

My issue has been resolved.

I used a different .iso file to re-install and it worked perfectly.

Thanks for your support.

Dick

Answer 10

Hi Dick,

Glad to hear you have had your issue resolved. And thanks for sharing us your result here.

Please mark your reply as the answer, it will benefit to other community members who have the same issue. It will be easier for them to search the solution.

Have a nice day:)

Best Regards,

---

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