none
Lost access to organization account

    Question

  • Hello,

    This year our company included an Azure subscription into existing agreement. We have a lot of test azure accounts (Microsoft ID), created by various administrators/programmers etc. But we want to use so-called "Organization account", having centralized administration to all user account/subscriptions and so on.

    So, I'm trying to register using link https://account.windowsazure.com/organization , but companyname@onmicrosoft.com is already in use. As i can remember, some years ago we registered this name, but there is no one remembering any of organization accounts used. 

    I'v tried to call support using phone number on pages https://azure.microsoft.com/ru-ru/overview/sales-number/ and https://support.microsoft.com/ru-ru/help/13948/global-customer-service-phone-numbers , but they sell only and have no tech support.

    So, the question is - how I can restore access to this organization account? What service is responsible for this? Do I need to create support request via Volume Licensing Service Center or there is another way?

    Thursday, March 16, 2017 10:18 AM

All replies