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I can not install Azure Machine Learning Workbench on win10 1607, the error is " Fatal error initializing installer" RRS feed

  • Question

  • 

    when i install the workbench, the error will be there immediately. why? how can I address this problem?

    Tuesday, December 19, 2017 3:40 AM

All replies

  • Try following 

    1) Are you behind a blocking proxy ? Try on open internet.

    2) Try removing previous installation folders named as AmlInstaller or AmlWorkbench. They are typically under

    C:\Users\<username>\AppData\Local on Windows

    Tuesday, December 19, 2017 5:04 AM
  • You can clear an old installation by

    • removing from add/remove programs
    • and running the following command in command prompt to clean residuals if any. 

    Could you please try again after doing this and post back to the thread if you are still experiencing the problem?

    Tuesday, December 19, 2017 4:08 PM
    Moderator
  • It works, thanks a lot!
    Wednesday, December 20, 2017 6:42 AM
  • Hi -

    I am experiencing still similar issues.   My OS is Win10 x64, Build 10.0.15063

    When I start the installation script, it fails almost immediately, and the Log that is written goes like this:

    (It seems that even the UI doesn't start before it crashes).   What could be a way forward here?

    -Teemu

    ============================================================

    13.2.2018 13:23:10 1: Installer [Information] - 0: Creating engine
    13.2.2018 13:23:10 1: Installer [Verbose] - 0: Setting environment
    13.2.2018 13:23:10 1: Installer [Verbose] - 0: Setting up command line args
    13.2.2018 13:23:10 1: Installer [Information] - 0: Invoked with command line arguments: ""
    13.2.2018 13:23:10 1: Installer [Verbose] - 0: Setting up operations to take
    13.2.2018 13:23:10 1: Installer [Verbose] - 0: Creating datastore
    13.2.2018 13:23:10 1: Installer [Information] - 0: Primary datastore located at C:\Users\XXXXX\AppData\Local\AmlInstaller\.datastore\amlworkbench-primary.json

    13.2.2018 13:23:10 1: Installer [Information] - 0: Secondary datastore located at C:\Users\XXXXX\AppData\Local\AmlInstaller\.datastore\amlworkbench-secondary.json

    13.2.2018 13:23:11 1: Installer [Information] - 0: Channel: "amlworkbench"
    13.2.2018 13:23:11 1: Installer [Information] - 0: Anonymized User Id: 2fd40ca2-9dfe-40d9-a47d-9152c403b73e
    13.2.2018 13:23:11 1: Installer [Information] - 0: Anonymized Session Id: c3fedbf6-6dd6-4514-9103-8434e71516a6
    13.2.2018 13:23:11 1: Installer [Verbose] - 0: Plan engine
    13.2.2018 13:23:11 1: Installer [Verbose] - 0: Install data
    13.2.2018 13:23:11 1: Installer [Information] - 0: Starting UI

    Tuesday, February 13, 2018 11:46 AM
  • Similar issue. It drops 2 logs the other log is reporting a proxy authentication issues. Looks like the package downloads are failing because they're blocked by our proxy which is going to be the norm on a corporate network. Anyway we can have a download installer and not a web installer?

    08/05/2018 13:04:46 1: Installer [Information] - 0: Creating engine
    08/05/2018 13:04:46 1: Installer [Verbose] - 0: Setting up command line args
    08/05/2018 13:04:46 1: Installer [Information] - 0: Invoked with command line arguments: "--bootstrapped --bootstrap-path C:\Users\joebloggyclogsstuff\AppData\Local\AmlInstaller"
    08/05/2018 13:04:46 1: Installer [Verbose] - 0: Setting up operations to take
    08/05/2018 13:04:46 1: Installer [Verbose] - 0: Creating datastore
    08/05/2018 13:04:46 1: Installer [Information] - 0: Primary datastore located at C:\Users\joebloggyclogsstuff\AppData\Local\AmlInstaller\.datastore\amlworkbench-primary.json
    08/05/2018 13:04:46 1: Installer [Information] - 0: Secondary datastore located at C:\Users\joebloggyclogsstuff\AppData\Local\AmlInstaller\.datastore\amlworkbench-secondary.json
    08/05/2018 13:04:47 1: Installer [Information] - 0: Channel: "amlworkbench"
    08/05/2018 13:04:47 1: Installer [Information] - 0: Anonymized User Id: <looksabitgdpry>
    08/05/2018 13:04:47 1: Installer [Information] - 0: Anonymized Session Id: <looksabitgdpry>
    08/05/2018 13:04:47 1: Installer [Verbose] - 0: Plan engine
    08/05/2018 13:04:47 1: Installer [Verbose] - 0: Install data
    08/05/2018 13:04:47 1: Installer [Information] - 0: Starting UI
    08/05/2018 13:04:47 5: Installer [Verbose] - 0: Starting System.Func`1[System.Threading.Tasks.Task] from RunStartupTasks (C:\swarm\workspace\Installer-1.2\Installer.Windows\App.xaml.cs line 59)
    08/05/2018 13:04:50 10: Installer [Information] - 0: Bootstrap process
    08/05/2018 13:04:50 10: Installer [Verbose] - 0: Finished executing System.Func`1[System.Threading.Tasks.Task] in 0:00:03.3376837
    08/05/2018 13:04:50 10: Installer [Verbose] - 0: Starting System.Action from RunStartupTasks (C:\swarm\workspace\Installer-1.2\Installer.Windows\App.xaml.cs line 60)
    08/05/2018 13:04:50 10: Installer [Verbose] - 0: Finished executing System.Action in 0:00:00.0015758
    08/05/2018 13:05:01 8: Installer [Information] - 0: AML Workbench: Apply
    08/05/2018 13:05:01 8: Installer [Information] - 0: Running As Administrator...
    08/05/2018 13:05:01 8: Installer [Information] - 0: 818971900 bytes to download
    08/05/2018 13:05:01 8: Installer [Information] - 0: 

    *** Miniconda with Python 3.5.2 ***
    08/05/2018 13:05:01 8: Installer [Information] - 0: Downloading Miniconda with Python 3.5.2
    08/05/2018 13:05:01 12: Installer [Information] - 0: Download of url https://azuremldownloads.azureedge.net/installer/packages/2e0994b7fecf4dc0934a9d736dfe53b0/windows/miniconda3.windows-4.2.12.zip failed on attempt 1 of 5
    08/05/2018 13:05:01 10: Installer [Information] - 0: Download of url https://azuremldownloads.azureedge.net/installer/packages/2e0994b7fecf4dc0934a9d736dfe53b0/windows/miniconda3.windows-4.2.12.zip failed on attempt 2 of 5
    08/05/2018 13:05:01 12: Installer [Information] - 0: Download of url https://azuremldownloads.azureedge.net/installer/packages/2e0994b7fecf4dc0934a9d736dfe53b0/windows/miniconda3.windows-4.2.12.zip failed on attempt 3 of 5
    08/05/2018 13:05:01 10: Installer [Information] - 0: Download of url https://azuremldownloads.azureedge.net/installer/packages/2e0994b7fecf4dc0934a9d736dfe53b0/windows/miniconda3.windows-4.2.12.zip failed on attempt 4 of 5
    08/05/2018 13:05:02 12: Installer [Error] - 0: Apply failed with The action failed catastrophically with System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
       --- End of inner exception stack trace ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Microsoft.MachineLearning.Installer.Engine.DownloadManager.<DownloadToFileAsync>d__1.MoveNext() in C:\swarm\workspace\Installer-1.2\Installer.Engine\DownloadManager.cs:line 18
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Microsoft.MachineLearning.Installer.Engine.DownloadManager.<DownloadToFileWithRetryAsync>d__2.MoveNext() in C:\swarm\workspace\Installer-1.2\Installer.Engine\DownloadManager.cs:line 98
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Microsoft.MachineLearning.Installer.Engine.Planning.PlannedComponentQueue.<ApplyQueuedItemAsync>d__9.MoveNext() in C:\swarm\workspace\Installer-1.2\Installer.Engine\Planning\PlannedComponentQueue.cs:line 76
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Microsoft.MachineLearning.Installer.Engine.Transactions.TransactionalActionQueue`2.<ApplyAsync>d__4.MoveNext() in C:\swarm\workspace\Installer-1.2\Installer.Engine\Transactions\TransactionalActionQueue.cs:line 0


    shaun

    Tuesday, May 8, 2018 12:22 PM