PST upload to 365 / Incomplete operation with same command line RRS feed

  • Question

  • Hi,

    I have followed by the letter this article in order to upload PST to Office365.


    error from the Azure tools are:

    1) Incomplete operation wit same command line detected at the journal directory, do you want to resume the operations

    2) if I click no no error #1, it says finished 0 files (s), transfer speed :0

    Already spend hours trying to find out what I could do wrong, need some help.

    My syntax is:

    AzCopy.exe /Source:\\mypc\PST /Dest:"https://2222222222222218a.blob.core.windows.net/ingestiondata/mypc/pst" /DestSAS:"?sv=2012-02-12&se=2016-07-06T11%3A10%3A21Z&sr=c&si=IngestionSasForAzCopy201606041109347416&sig=yblablablablabla2k0IrFUHtH%2FhdBMfZWj0%3D" /V:C:\Users\Fred\Desktop\Uload.log

    Thank you for your help!

    Monday, June 6, 2016 12:05 PM

All replies

  • Hi,

    You could refer the following article for details on using AzCopy:

    You might want to check the following portion from the article:


    Specifies a journal file folder for resuming an operation.

    AzCopy always supports resuming if an operation has been interrupted.

    If this option is not specified, or it is specified without a folder path, then AzCopy will create the journal file in the default location, which is %LocalAppData%\Microsoft\Azure\AzCopy.

    Each time you issue a command to AzCopy, it checks whether a journal file exists in the default folder, or whether it exists in a folder that you specified via this option. If the journal file does not exist in either place, AzCopy treats the operation as new and generates a new journal file.

    If the journal file does exist, AzCopy will check whether the command line that you input matches the command line in the journal file. If the two command lines match, AzCopy resumes the incomplete operation. If they do not match, you will be prompted to either overwrite the journal file to start a new operation, or to cancel the current operation.

    The journal file is deleted upon successful completion of the operation.

    Note that resuming an operation from a journal file created by a previous version of AzCopy is not supported.

    Also, ensure you have the latest version of AzCopy.


    Tuesday, June 7, 2016 8:56 AM
  • Hello,

    To build on top of what Malar said, AzCopy in this case has detected a earlier incomplete transfer with the same command line and and based on your reply is overwriting the journal and restarting the operation from scratch. From the output it looks like it failed to upload anything and is probably hitting the same error that lead to a previous incomplete upload. Here are a couple of diagnostic steps that you can run:

    1. Check the upload log file to see what the error is. In this case since you specified /V the logs should provide a per file status.
    2. Use step #5 in the link you provided to use Azure Storage Explorer to verify whether anything did get uploaded.

    Hope this helps,


    Tuesday, June 7, 2016 10:17 PM
  • Hello,

    Thank you for posting your question on Microsoft TechNet.

    Maybe you can use this Microsoft Azure Storage Explorer tool :


    Hope this information is helpful for you.

    Best Regards,


    (ps. If this information is helpful, please mark your question as answered for the community.)

    Wednesday, June 8, 2016 12:17 PM