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Mobility service push agent fails - RRS feed

  • Question

  • Hello ,

    I am unable to enable replication for one of the W2K16 machine, getting below error. Please help.

    • Error ID

    78007

    • Error Message

    The requested operation did not complete.

    • Provider error

    Provider error code: 95538 Provider error message: Installation of mobility agent has failed due to errors in WMI validation. The validations are necessary to obtain system configurations. Provider error possible causes: Following errors occurred during WMI validation on the source machine. 1.Retrieving installed product details has failed 2.Retrieving operating system details has failed 3.Retrieving system drive details, partition details of volume, disk drive for partition has failed


    Sunday, August 25, 2019 12:59 AM

Answers

  • Upgraded ASR agents to latest one (9.28) as per Microsoft. Issue resolved. 

    Apparently latest version uses API calls to collect system info instead of WMI. 

    Sunday, September 1, 2019 1:00 PM

All replies