none
Problem when changing outlook screen size - the screen get “stuck" RRS feed

  • Question

  • Hi,

    Can you please look at the picture attached?

    Problem with screen size which getting stuck after user manually modify the size.

    In my add in I have a form region but I don’t change his size at all, does someone know

    Way this appends?

    Tanks,

    Patrick

    Thursday, May 31, 2012 10:07 AM

Answers

All replies

  • Thursday, May 31, 2012 10:07 AM
  • Hi Patrick12_3,

    Thanks for posting in the MSDN Forum.

    I never see the form region that you mentioned. And I'm wondering the way you create your form region. I don't think this issue can be trouble shooting until you show your scenario step by step. It's based on my experience that your client computer's Memory resourse has been full used. There might been some endless loop in your form region or there might be some option cause endless loop at other thread which run on your client or some process which will use a great deal of memory are running on your client etc. Many possible options will be in your issue. So a detailed description of your scenario will help others to understand your issue and work with you. Otherwise, your issue will be considered as a off-topic issue in this forum, even a spam it is.

    Have a good day,

    Tom


    Tom Xu [MSFT]
    MSDN Community Support | Feedback to us



    Friday, June 1, 2012 2:53 AM
    Moderator
  •  

    Hi,

    I am meeting with him tomorrow i will debug the issue one client machine and we will continue from there OK?

     

    Regards,

     

    Patric

    Friday, June 1, 2012 6:32 AM
  • Hi Patric,

    You are welcome anytime. And I think it will make more sense to colletion the detailed information as possible as you can. It will let us easier on trouble shooting it. I will work on it with you. I will involve experts of Microsoft to work with you if I can't solve it.

    Have a good day,

    Tom.


    Tom Xu [MSFT]
    MSDN Community Support | Feedback to us

    Friday, June 1, 2012 6:46 AM
    Moderator
  • thanks alot Tom

    Patric

    Friday, June 1, 2012 3:20 PM
  • Hi Patric,

    Would you please show me the details?

    Have a good day,

    Tom


    Tom Xu [MSFT]
    MSDN Community Support | Feedback to us

    Monday, June 4, 2012 5:48 AM
    Moderator
  • I went to the client to see what the problem is.

    And removed my addin from client machine and all is addins from outlook. Immediately screen size is updated

    the correct way.

    I wanted to see if it is a problem of my addin so I build another addin that does nothing

    And it still gives the same problem. Screen size is not updated.

    This is the addin:

    Public Class ThisAddIn
        Private Sub ThisAddIn_Startup() Handles Me.Startup
        End Sub
        Private Sub ThisAddIn_Shutdown() Handles Me.Shutdown
        End Sub
    End Class

    I thing it is related to client machine platform and VS configuration when deploying the addin

    i have VS 2010 on windows7 32 bit mechin

    the client have windows7 64 bit with office 2007

    does this help in any way to try to fix this strange problem?

    Thank in advance

    Patric

    Friday, June 8, 2012 7:21 AM
  •  

    Hi Tom

    Did you had the chance to look at that?

     

    Best regards,

     Patric

    • Marked as answer by Patrick12_3 Sunday, October 14, 2012 9:30 AM
    Monday, June 11, 2012 6:17 AM