Re: Intergrating CCF with Non Microsoft Applcations ( CCF 2.6 ) RRS feed

  • Question

  • Hi MattB,


    I  am new to CCF.I would like to know How we can Integrate Non Microsoft Application with CCF?

    Like I have an Application in Siebel and I want to Integrate it to Agent Desktop.How can I achieve this?

    Do I need to create an adapter for it?

    I would be thankful if you can provide a sample code for reference.


    Thank You.

    Sunday, September 2, 2007 6:18 AM

All replies


    Integrating with non MS apps is really similar to integrating MS apps Smile

    there really is not an innate preference in the tool



    with Siebel , you can integrate to the web front end or the full app... usually that is configured as a global app.


    - MattB

    Friday, September 14, 2007 7:06 PM