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Unable to access the API with a single user token RRS feed

  • Question

  • We have both a single-user and a multi-user developer token.

    Whenever we run the java examples using the single-user token we get this error:

    Error Code: InvalidCredentials
    Message: Authentication failed. Either supplied credentials are invalid or the account is inactive

    However, we're sure the credentials we're supplying are correct.  We're trying to use the Customer Management Service.

    The java examples work well when we use the multi-user token instead. 


    Is the single-user token restricted in any way?

    Wednesday, November 5, 2014 4:12 PM

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