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IIS v5.1 Hangs Cannot find server error page is displayed RRS feed

  • Question

  • User-1585342079 posted
    Hello, I have XP Pro running IIS v5.1 and Visual Studio .NET academic v2003 installed. I typed in http://localhost (alternatively, I tried http://127.0.0.1) in my browser address bar. After several minutes a Cannot find server error page is displayed. How can I troubleshoot this?
    Monday, July 19, 2004 2:23 PM

All replies

  • User989702501 posted
    1) Is IIS running first ? net start w3svc 2) Any special software in the box ? firewall and etc ? 3) Event log ? IIS Log ???
    Monday, July 19, 2004 10:31 PM
  • User-1585342079 posted
    Thank you for your reply. IIS is running. McAfee Personal Firewall Plus is installed but disabled. Where the event log and IIS log is I'm not sure but I checked the following: start run eventvwr.msc Application Error Records (none) C:\WINDOWS\system32\Logfiles (empty)
    Tuesday, July 20, 2004 12:01 AM
  • User989702501 posted
    ok. enable logging HOW TO: Configure Web Site Logging in Windows Server 2003 http://support.microsoft.com/?id=324279 make sure IIS start, go to command prompt. enter 'net start w3svc' any error msgs ? try HOW TO: Use Wfetch.exe to Troubleshoot HTTP Connections http://support.microsoft.com/?id=284285 connect to localhost. post the out put here.
    Tuesday, July 20, 2004 5:58 AM
  • User-1585342079 posted
    Enabled logging. Extended logging properties. C:\WINDOWS\System32\LogFiles (empty, no log file is generated) Entered 'net start w3svc' at command prompt. The requested service has already been started. Used Wfetch.exe utility. Log output: started.... WWWConnect::Connect("localhost","80")\n IP = "127.0.0.1:80"\n source port: 1949\r\n REQUEST: **************\n GET /iisstart.asp HTTP/1.1\r\n Host: localhost\r\n Accept: */*\r\n \r\n RESPONSE: **************\n finished. No response or the request isn't reaching the server. No other Error messages. Thank you for your continued assistance in this matter.
    Tuesday, July 20, 2004 10:18 PM
  • User989702501 posted
    All looks fine, now, create a simpley hello.html with content 'hello'... browse it with IE. works ? I don't see anything wrong with your IIS.
    Wednesday, July 21, 2004 12:33 AM
  • User-1585342079 posted
    Created HELLO.htm Saved the file into the wwwroot and attempted to browse it with IE. (Typed in http://localhost/HELLO.htm into my browser address bar.) Page does not display. Also, the Wfetch.exe Log output: started.... WWWConnect::Connect("localhost","80")\n IP = "127.0.0.1:80"\n source port: 2759\r\n REQUEST: **************\n GET /HELLO.htm HTTP/1.1\r\n Host: localhost\r\n Accept: */*\r\n \r\n RESPONSE: **************\n finished. Note: Displays 'finished' after a long pause. No log file in C:\WINDOWS\System32\LogFiles I don't know what could be wrong with my IIS either. All software was installed out-of-the-box, including Windows XP Pro and the Visual Studio Academic 2003. I accepted the default settings during installation and so I haven't modified any properties on anything. My computer name is z-pro and it is not part of a network. There is an admin account and two limited accounts I created, a guest account (turned off.) Visual Studio created ASP.NET Machine Account A... (Limited Acct, Pwd Protected) and SQLDebugger (Limited Acct, Pwd Protected). All my testing has been performed under the administrative account I created.
    Wednesday, July 21, 2004 9:26 PM
  • User989702501 posted
    Weird. Indeed. a) you should have log file b) wfetch should return the 'hello' of the html c) IIS is working, but 'half' way Have you try reinstall IIS ? if you don't mind :) a) uninstall IIS (safe or normal mode) b) Remove files and folders %windir%/system32/inetsvr/ /inetpub/ %windir%/iisx.log (x=5 for w2k, 6 for XP, Win03) (use safe mode to delete) c) reboot, reinstall IIS, repatch machines
    Thursday, July 22, 2004 12:37 AM
  • User-1585342079 posted
    I removed IIS and reinstalled IIS. IIS is not responding... however I located the IIS log in C:\Windows dir It's rather long due to the installation/reinstallation. Is there anything I need to look for specifically inside the IIS logfile?
    Friday, July 23, 2004 12:58 AM
  • User989702501 posted
    In the setup log file, you should search for 'Fail' entry. Just to test, can you uninstall the antivirus and try ...
    Friday, July 23, 2004 1:48 AM
  • User-1585342079 posted
    No failures in the log. I downloaded TCPView, a tool that shows detailed listings of all of the TCP and UDP endpoints on my computer. Does the following suggest anything to you? Should it be 127.0.0.1 instead of 0.0.0.0 (resolves to z-pro) inetinfo.exe:2920 TCP 0.0.0.0:21 0.0.0.0:0 LISTENING inetinfo.exe:2920 TCP 0.0.0.0:25 0.0.0.0:0 LISTENING inetinfo.exe:2920 TCP 0.0.0.0:80 0.0.0.0:0 LISTENING inetinfo.exe:2920 TCP 0.0.0.0:443 0.0.0.0:0 LISTENING I'll try unistalling the firewall next. Thanks. Robert
    Friday, July 23, 2004 9:44 PM
  • User-1585342079 posted
    Resolved. I uninstalled McAfee Privacy Service. IIS v5.1 is operating correctly. Thanks for assisting me, Robert
    Saturday, July 24, 2004 1:15 PM
  • User989702501 posted
    Yes ! glad to know it's working.
    Sunday, July 25, 2004 1:15 AM