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Windows store app is failed certification RRS feed

  • Question

  • My Windows store app is failed certification, but I don't know what is it happened?

    Notes from Testers:
    Using the Windows App Certification Kit on a Windows RT system with this app, we couldn't get passing results when tested.
     Unfortunately, when our reviewers tried to launch your app failed to launch every time. Our reviewers were unable to complete a review. If we were able to capture a crash report, we have provided it to you. Please see: http://go.microsoft.com/fwlink/?LinkId=279806 for information on how to work with the crash reports.

    Below error report provided download.zip

    <Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='Windows Error Reporting'/><EventID Qualifiers='0'>1001</EventID><Level>4</Level><Task>0</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime='2013-12-18T01:55:03.000000000Z'/><EventRecordID>314</EventRecordID><Channel>Application</Channel><Computer>RED-S02</Computer><Security/></System><EventData><Data>TestBucket</Data><Data>4</Data><Data>MoAppCrash</Data><Data>Not available</Data><Data>0</Data><Data>37920Vulcan.Lab.TaskLab_1.0.2.0_arm__zznq26h3at86y</Data><Data>praid:App</Data><Data>1.0.0.0</Data><Data>52b079fd</Data><Data>combase.dll</Data><Data>6.3.9600.16408</Data><Data>523d2544</Data><Data>80070005</Data><Data>000728e5</Data><Data></Data><Data>
    C:\Users\TestVendor\AppData\Local\Temp\WER6832.tmp.WERInternalMetadata.xml
    C:\Users\TestVendor\AppData\Local\Temp\WER69E8.tmp.appcompat.txt
    C:\Users\TestVendor\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_37920Vulcan.Lab._8c621d1c31fd3c60ecc622687cd1081b86355d6_e46281a0_cab_07f87031\triagedump.dmp
    C:\Users\TestVendor\AppData\Local\Temp\WER6C9A.tmp.WERDataCollectionFailure.txt
    C:\Users\TestVendor\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_37920Vulcan.Lab._8c621d1c31fd3c60ecc622687cd1081b86355d6_e46281a0_cab_07f87031\memory.hdmp</Data><Data>C:\Users\TestVendor\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_37920Vulcan.Lab._8c621d1c31fd3c60ecc622687cd1081b86355d6_e46281a0_cab_07f87031</Data><Data></Data><Data>0</Data><Data>50ac335d-6787-11e3-931e-001eb502c252</Data><Data>12</Data><Data>TestBucket</Data></EventData></Event>

    vulcan

    Wednesday, December 18, 2013 3:28 AM

Answers

  • Hi,

    Please see this post if it helps http://social.msdn.microsoft.com/Forums/en-US/windowsstore/thread/1e84d72e-8dc8-4d5e-ae8b-3139f87668b9

    And refer to this blog:

    http://blogs.msdn.com/b/wsdevsol/archive/2012/11/05/the-listinginformation-productlistings-object-has-a-different-interface-when-deployed-to-the-windows-store.aspx

    Did you run Windows App Certification Kit on your app? If so please share HTML report.

    If not then please do this:

    Select project in solution explorer and launch package creation wizard.

    Project >> Store >> Create App Packages...

    In popup window select No (you do not want to create app package for Store right now). Then Next (Make sure you are in Release mode, not debug) and then create.

    Once it finishes, then there will be a "Launch Windows App Certification Kit" button, use that to get final HTML report.

    Best Wishes!


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey. Thanks<br/> MSDN Community Support<br/> <br/> Please remember to &quot;Mark as Answer&quot; the responses that resolved your issue. It is a common way to recognize those who have helped you, and makes it easier for other visitors to find the resolution later.

    • Marked as answer by Vulcan LeeMVP Friday, December 20, 2013 5:35 AM
    Thursday, December 19, 2013 3:47 AM
  • I have solved this problem which have called CurrentAppSimulator.LoadListingInformationAsync() on App.OnLaunched and my app has been passed certification.

    vulcan

    • Marked as answer by Vulcan LeeMVP Friday, December 20, 2013 5:37 AM
    Friday, December 20, 2013 5:37 AM

All replies

  • Wednesday, December 18, 2013 3:51 AM
  • Hi,

    Please see this post if it helps http://social.msdn.microsoft.com/Forums/en-US/windowsstore/thread/1e84d72e-8dc8-4d5e-ae8b-3139f87668b9

    And refer to this blog:

    http://blogs.msdn.com/b/wsdevsol/archive/2012/11/05/the-listinginformation-productlistings-object-has-a-different-interface-when-deployed-to-the-windows-store.aspx

    Did you run Windows App Certification Kit on your app? If so please share HTML report.

    If not then please do this:

    Select project in solution explorer and launch package creation wizard.

    Project >> Store >> Create App Packages...

    In popup window select No (you do not want to create app package for Store right now). Then Next (Make sure you are in Release mode, not debug) and then create.

    Once it finishes, then there will be a "Launch Windows App Certification Kit" button, use that to get final HTML report.

    Best Wishes!


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey. Thanks<br/> MSDN Community Support<br/> <br/> Please remember to &quot;Mark as Answer&quot; the responses that resolved your issue. It is a common way to recognize those who have helped you, and makes it easier for other visitors to find the resolution later.

    • Marked as answer by Vulcan LeeMVP Friday, December 20, 2013 5:35 AM
    Thursday, December 19, 2013 3:47 AM
  • Hello Vulcan Lee, 

    Can you test your application using windows app certification kit. If not than test it. You can start your testing after creating packages successfully.

    Thursday, December 19, 2013 7:30 AM
  • My App has test using Windows App Certification Kit and it pass test
    Thursday, December 19, 2013 7:43 AM
  • I have solved this problem which have called CurrentAppSimulator.LoadListingInformationAsync() on App.OnLaunched and my app has been passed certification.

    vulcan

    • Marked as answer by Vulcan LeeMVP Friday, December 20, 2013 5:37 AM
    Friday, December 20, 2013 5:37 AM