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I have error of 0x80000247. I tried everything inside the forum but still happen this kind of error. Need help. Thanks RRS feed

  • Question

  • OS Version = 6.1.7600, Platform 2
    OS Description = Windows 7 - x64 Home Premium Edition 
    CommandLine = 
    C:\acbf488a558d6dd0939c677cee\\Setup.exe /x86 /x64
    Using Simultaneous Download and Install mechanism
    Operation: Installing
    Package Name = Microsoft .NET Framework 4 Setup
    Package Version = 4.0.30319
    User Experience Data Collection Policy: Disabled
    Number of applicable items: 11
    Exe (C:\acbf488a558d6dd0939c677cee\SetupUtility.exe) succeeded
    Exe Log File: dd_SetupUtility.txt
    ServiceControl operation succeeded!
    ServiceControl operation succeeded!
    Exe (C:\acbf488a558d6dd0939c677cee\Windows6.1-KB958488-v6001-x64.msu) failed with 0xc8000247 - (null).
    Final Result: Installation failed with error code: (0xC8000247) (Elapsed time: 0 00:00:07).

    Wednesday, July 17, 2013 1:27 PM

Answers

  • You still have not installed Service Pack 1 for Windows 7.

    You log reveals: "OS Version = 6.1.7600, Platform 2"

    With SP1 installed, the version will be OS Version = 6.1.7601

    Sunday, July 21, 2013 1:30 PM

All replies

  • Please start by patching your OS up to date. I notice that you do not have SP1 for Windows 7 installed.

    After updating your Windows 7, please try this procedure:

    Follow ALL these steps exactly:

    Please follow these instructions exactly:

    1. Download a fresh copy of the standalone installer for .NET Framework 4.0:

    http://www.microsoft.com/en-us/download/details.aspx?id=17718

    2. Also, clear your %temp% directory and disable your AV software.

    The %temp% directory is a reference to the Temp folder associated with the current user. To clear it, do the following:

    Sign on to your system with the Administrator user account you will use to run the installer. Click the Start Orb and type %temp% in the search box. The search results will show the Temp folder you want. Click on the Temp folder to open it in Windows Explorer, then delete the entire contents.

    3. Run the standalone installer from step 1 As Administrator.

    Note: Just using an administrator account is NOT enough. To activate full privileges, you must right-click the installer, then select Run as administrator.

    If the install fails, provide complete install logs as follows:

    Please collect your install logs with this:

    http://aka.ms/vscollect

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

    Wednesday, July 17, 2013 2:38 PM
  • still cannot, i don't even can update any window files. here the link to my log. thanks

    https://skydrive.live.com/redir?resid=E24B1D595846434A!192&authkey=!ADbhhl5fSGAIm0o

    Sunday, July 21, 2013 12:21 PM
  • You still have not installed Service Pack 1 for Windows 7.

    You log reveals: "OS Version = 6.1.7600, Platform 2"

    With SP1 installed, the version will be OS Version = 6.1.7601

    Sunday, July 21, 2013 1:30 PM