outlook 2007 search for "sent" or "inbox" messages failed, jumps to "all mail items" and fails to find items RRS feed

  • Question

  • Outlook has worked fine since 2007. Yesterday, when i tried to search for a message in my "sent" or "inbox" folders, it would automatically jump to "all mail items" instead, and the search would not proceed. i got this error 0x80070021 which says "the process cannot access the file because another process has locked a portion of the file." MS Office Outlook Personal Folders.

    any suggestions?

    Thursday, November 19, 2009 8:07 PM