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Help I have a problem with using SYSPREP on WES 7 RRS feed

  • Question

  • HI all, I have a problem with using SYSPREP on WES 7: "a fatal error occurred while trying to sysprep the machine"

    detail follow below:

    2015-09-04 08:46:50, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 31
    2015-09-04 08:46:50, Error      [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f
    2015-09-04 08:46:58, Error      [0x0f0043] SYSPRP WinMain:The sysprep dialog box returned FALSE
    2015-09-04 09:00:12, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 31
    2015-09-04 09:00:12, Error      [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f

    who can help me???

    Tuesday, September 15, 2015 6:20 AM

All replies

  • Have you used sysprep on this machine before?

    Do you run sysprep under elevated command prompt?

    What's the value of GeneralizatioState under HKLM\SYSTEM\Setup\SysprepStatus?

    What's the value "Remaining rearm count" if you enter smlgr /dlv under elevated command prompt?

    Wednesday, September 23, 2015 1:10 PM