locked
App shows as 'no longer available' in store? RRS feed

  • Question

  • Hi,

    I published my app to the store yesterday. The app's visibility is set to 'Hide this app and prevent acquisition', so it won't show in the store if you search for it or if you have a direct link. I have 20 promotional codes for the app that users can redeem and get the app, however when you view the app in the store through 'my library' after redeeming a code it says 'Sorry, but <appname> is no longer available. For help, go to support.microsoft.com'.

    I have tried going to https://dev.windows.com/en-us/support and selecting the problem from the list etc but it always takes me to non-existent help pages.

    Thanks


    • Edited by CSSolutions Friday, December 11, 2015 5:02 PM clarification
    Friday, December 11, 2015 4:58 PM

All replies

  • Hello CSSolutions,

    If you are still experiencing this issue, please create a request with us here through your developer account so we may assist you appropriately. Thank you!

    Tuesday, December 15, 2015 7:31 PM
  • ALL MY APPS ARE NOT AVAILABLE IN THE STORE WHY IS THAT
    Wednesday, December 16, 2015 1:35 PM