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Can't install VS2008 - problem with .NET3.5 OR Windows Installer 3.1? RRS feed

  • Question

  • First off, I formatted my hard drive to get a clean start.  When looking at my Program Files directory, there were no .NET Frameworks installed, but add/remove programs listed .NET 2.0, 3.0 & 3.5!  I used the .NET removal tool  (dotnetfx_cleanup_tool) to remove all .NET from my computer, and now it appears to be gone.

    Then, I downloaded & Installed Windows Installer 4.5 & 3.1.  Both installations said they were successful, although the products don't show up in Program Files or Add/Remove programs.  I ran the VS2008 install program, and it said it detected Windows Installer 3.1.  It then gave this error message:  "Setup Failed".  It also said; "The following components failed to install:  Microsoft .NET framework 3.5". 

    However, when I look at the error log, the second row is:  "DepCheck indicates Microsoft Windows Installer 3.1 is not installed"
     
    ????  What's up?  Any ideas on where to go next?

    Thanks for your help!

    Rick
    Tuesday, December 2, 2008 5:25 AM

Answers

  • Thanks for your log files.

    This time the cause was different:
    [12/01/08,15:26:22] Microsoft Document Explorer 2008: [2] d:\downloads\en_visual_studio_2008_professional_x86_x64wow_dvd_x14-26326\setup\..\wcu\dexplore\dexplore.exe could not be unpackaged because it is not a cabinet.
    [12/01/08,15:26:22] setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in ISetupManager::InternalInstallManager() with HRESULT -2147467259.
    [12/01/08,15:26:22] VS70pgui: [2] DepCheck indicates Microsoft Document Explorer 2008 is not installed.

    The installation content is bad, it's most probably a download problem, please try using some download manager software to help you download the setup completely and successfully.

    Thanks.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. http://forums.msdn.microsoft.com/en-US/vssetup/thread/60424309-bd78-4ca2-b618-03c4a16123b6
    • Edited by Figo Fei Thursday, December 4, 2008 4:19 AM typo
    • Marked as answer by RickSchultz Thursday, December 4, 2008 6:18 PM
    Thursday, December 4, 2008 4:19 AM

All replies

  • More information is required, please follow the steps mentioned here: What to do when you go to post a setup and deployment issue on the MSDN forums?
    http://blogs.msdn.com/aaronru/archive/2007/12/10/what-to-do-when-you-go-to-post-a-setup-and-deployment-issue-on-the-msdn-forums.aspx

    Thanks.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. http://forums.msdn.microsoft.com/en-US/vssetup/thread/60424309-bd78-4ca2-b618-03c4a16123b6
    Wednesday, December 3, 2008 6:23 AM
  •  Figo,

    At the time I wrote this, I had NO .NET installed.  I've since installed 2.0, 3.0 & 3.5 (no service packs, just the initial frameworks) and the same problem comes up.

    I downloaded VS2008 from MSDN (Empower program).  It is the RTM version, not a pre-release.  I downloaded it around the 24th of November (a week ago), and I extracted the files to a folder (did not burn a DVD) on an external hard drive.  The drive I'm installing on is running XP Pro (sp2) also downloaded from MSDN.

    OK - I've got the cab file uploaded at http://cid-b31ba2c7fefa78e7.skydrive.live.com/browse.aspx/.Public?uc=1&isFromRichUpload=1

    Please let me know if I missed anything.

    Again, thanks very much for your help.
    Wednesday, December 3, 2008 7:06 AM
  • Windows Installer 3.1(v2) is avail at http://www.microsoft.com/downloads/details.aspx?Family-5F56-4A38-B838-DE776FD4138C and
    Windows Installer 4.1 is avail at http://go.microsoft.com/fwlink/?Link, either supports Windows XP pro sp2.
     
    Please also ensure that the Windows Installer services is set to manual startup mode:
    1. Click Start, click Run, type services.msc, and then click OK.
    2. In the right pane, right-click Windows Installer, and then click Properties.
    3. On the General tab, select Manual under Startup type, and then click OK.

    Thanks.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. http://forums.msdn.microsoft.com/en-US/vssetup/thread/60424309-bd78-4ca2-b618-03c4a16123b6
    • Edited by Figo Fei Wednesday, December 3, 2008 8:23 AM typo
    Wednesday, December 3, 2008 8:22 AM
  • Wednesday, December 3, 2008 10:15 PM
  • Thanks for your log files.

    This time the cause was different:
    [12/01/08,15:26:22] Microsoft Document Explorer 2008: [2] d:\downloads\en_visual_studio_2008_professional_x86_x64wow_dvd_x14-26326\setup\..\wcu\dexplore\dexplore.exe could not be unpackaged because it is not a cabinet.
    [12/01/08,15:26:22] setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in ISetupManager::InternalInstallManager() with HRESULT -2147467259.
    [12/01/08,15:26:22] VS70pgui: [2] DepCheck indicates Microsoft Document Explorer 2008 is not installed.

    The installation content is bad, it's most probably a download problem, please try using some download manager software to help you download the setup completely and successfully.

    Thanks.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. http://forums.msdn.microsoft.com/en-US/vssetup/thread/60424309-bd78-4ca2-b618-03c4a16123b6
    • Edited by Figo Fei Thursday, December 4, 2008 4:19 AM typo
    • Marked as answer by RickSchultz Thursday, December 4, 2008 6:18 PM
    Thursday, December 4, 2008 4:19 AM
  • Thanks, Figo.  I'll give that a try.

    I'm using Microsoft File Transfer Manager - should that be ok?
    Thursday, December 4, 2008 5:25 AM
  • Yes, let's see what the result is later.

    Thanks.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. http://forums.msdn.microsoft.com/en-US/vssetup/thread/60424309-bd78-4ca2-b618-03c4a16123b6
    Thursday, December 4, 2008 5:28 AM
  • Figo,

    That's got it.  I re-downloaded from MSDN, and this time the install went smoothly.  That was the third time I've downloaded; any idea why I ended up with 2 bad downloads in a row?  I used the MS File Transfer Manager each time, but this time everything went fine.  Very, very odd.

    Anyway, thanks for all your help on this.  I do really appreciate it.

    Rick
    Thursday, December 4, 2008 6:18 PM