Marilyn, no didn't know about that keyboard (osk.exe) that's exactly what I need! I was using the one that toggles when I touch the screen where an input is needed and the little keyboard pops up. I also use the one in the taskbar.
so, How do I make the little popup and the taskbar shortcut open this new "on-screen keyboard"?
I did make a shortcut to "osk" and placed on the taskbar which works fine just in case there's no way to change it.
Thanks Marilyn for your help!!
Austin