UserProfile MySite Could not load type 'Microsoft.SharePoint.WebControls.HybridOneDriveDefaultToCloudCommon'

Question

SharePoint 2013 Configuration database version: 15.0.4945.1000

After patching clicking the MySite Link, User Profile Service Application, we get this error on 3 farm environments.

Sorry, something went wrong 

Could not load type 'Microsoft.SharePoint.WebControls.HybridOneDriveDefaultToCloudCommon' from assembly 'Microsoft.SharePoint, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c'.

Technical Details

Troubleshoot issues with Microsoft SharePoint Foundation.

Correlation ID: f77ac39e-3114-70d2-0c18-d46581bfb5cf

Date and Time: 2/25/2019 11:35:09 AM

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Chris

Answer 1

Can you apply a more recent CU and try again?

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Trevor Seward

Office Servers and Services MVP

Author, Deploying SharePoint 2016

This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Answer 2

Hi Chris,

Did you install the ​July 2017 CU?

And did you run the SharePoint 2013 products configuration wizard?

After installing the pathing, we should run the SharePoint 2013 products configuration wizard.

Did the MySite link and User Profile Service Application work before patching?

You could recreate User Profile Service Application and check if the issue exists.

And check the details about the issue in the ULS log according to the correlation ID.

Best regards,

Sara Fan

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Answer 3

@ Sara Did all this, because that is normal procedure. Thanks for asking. What you see if from the ULS logs and only that reference.

@ Trevor are you thinking if we apply some other CU this will be fixed? Since we are already on July 2017 CU and after the patching, spcw and so on, the database version stayed the same.

We only installed the Security patches KB4462139- https://support.microsoft.com/en-us/help/4462139/description-of-the-security-update-for-sharepoint-server-2013-february 

What CU patch is going to fix this? I guess this one KB4462152, since it also has the KB we installed? Thanks.

We do have SharePoint Online, but in Production we are NOT hybrid yet.

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Chris

Answer 4

You're on an extremely out of date CU and missing quite a few security/product fixes. I would suggest looking at Jan 2019. I'm assuming you ran the Config Wizard post-install.

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Trevor Seward

Office Servers and Services MVP

Author, Deploying SharePoint 2016

This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Answer 5

Yes to all.

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Chris

Answer 6

Hi Chris,

I am checking to see how things are going there on this issue. Please let us know if you would like further assistance.

If the issue was resolved, you can mark the helpful post as answer to help other community members find the helpful information quickly. 

Best regards,

Sara Fan

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Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [e-mail].

SharePoint Server 2019 has been released, you can click here to download it.
Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

Answer 7

Patching the servers today. Will update you. Applied Jan 2019 CU and now everything works.

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Chris