Add-in ribbon customizations not showing, autoexec procedures not running when Word is started with automation RRS feed

  • Question

  • Since this is a managed forum, I crosspost here with the question I asked in the answer forums: 

    When Word is started by running Excel code, add-ins that are located in Word's Startup folder seem to be loaded, but ribbon customizations in those add-ins do not appear in several (most) Office installations:

    • Office Professional Plus 2019 32 bits
    • Office Professional Plus 2019 64 bits
    • Office Professional Plus 2016 32 bits
    • Office Professional Plus 2016 64 bits
    • Office ProPlus 32 bits 
    • It is working correctly only in Office ProPlus 64 bits

    Apart from not showing ribbon customizations, autoexec procedures in the add-in are not executed as well.

    Any ideas?

    • Edited by Astrid_ Saturday, May 18, 2019 2:54 PM
    Saturday, May 18, 2019 2:37 PM