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Error when update to Azure Connect

    Question

  • The following is the log, we are trying to update Synchronization to AD connect. Please help!!!!!!!

    [13:26:43.647] [  1] [INFO ]
    [13:26:43.647] [  1] [INFO ] ================================================================================
    [13:26:43.647] [  1] [INFO ] Application starting
    [13:26:43.647] [  1] [INFO ] ================================================================================
    [13:26:43.647] [  1] [INFO ] Start Time (Local): Tue, 04 Apr 2017 13:26:43 GMT
    [13:26:43.647] [  1] [INFO ] Start Time (UTC): Tue, 04 Apr 2017 19:26:43 GMT
    [13:26:43.647] [  1] [INFO ] Application Version: 1.1.443.0
    [13:26:43.647] [  1] [INFO ] Application Build Date: 2017-03-01 03:19:25Z
    [13:26:43.647] [  1] [INFO ] Application Build Identifier: AD-IAM-HybridSync master (b3b73fc)
    [13:26:44.116] [  1] [INFO ] machine.config path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config\machine.config.
    [13:26:44.116] [  1] [INFO ] Default Proxy [ProxyAddress]: <Unspecified>
    [13:26:44.116] [  1] [INFO ] Default Proxy [UseSystemDefault]: Unspecified
    [13:26:44.116] [  1] [INFO ] Default Proxy [BypassOnLocal]: Unspecified
    [13:26:44.116] [  1] [INFO ] Default Proxy [Enabled]: True
    [13:26:44.116] [  1] [INFO ] Default Proxy [AutoDetect]: Unspecified
    [13:26:44.132] [  1] [INFO ] AADConnect changes ALLOWED: Successfully acquired the configuration change mutex.
    [13:26:44.179] [  1] [INFO ] RootPageViewModel.GetInitialPages: Beginning detection for creating initial pages.
    [13:26:44.210] [  1] [INFO ] Found existing persisted state context.
    [13:26:44.241] [  1] [INFO ] Checking if machine version is 6.1.7601 or higher
    [13:26:44.257] [  1] [INFO ] The current operating system version is 6.1.7601, the requirement is 6.1.7601.
    [13:26:44.257] [  1] [INFO ] Password Sync supported: 'True'
    [13:26:44.273] [  1] [INFO ] DetectInstalledComponents stage: The installed OS SKU is 10
    [13:26:44.460] [  1] [INFO ] ServiceControllerProvider: GetServiceStartMode(seclogon) is 'Manual'.
    [13:26:44.476] [  1] [INFO ] DetectInstalledComponents stage: Checking install context.
    [13:26:44.476] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Online Services Sign-In Assistant for IT Professionals
    [13:26:44.492] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.492] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {03c97135-0e31-4334-9215-63827d4f07d4}: verified product code {d8ab93b0-6fbf-44a0-971f-c0669b5ae6dd}.
    [13:26:44.492] [  1] [VERB ] Package=Microsoft Online Services Sign-in Assistant, Version=7.250.4556.0, ProductCode=d8ab93b0-6fbf-44a0-971f-c0669b5ae6dd, UpgradeCode=03c97135-0e31-4334-9215-63827d4f07d4
    [13:26:44.492] [  1] [INFO ] Determining installation action for Microsoft Online Services Sign-In Assistant for IT Professionals (03c97135-0e31-4334-9215-63827d4f07d4)
    [13:26:44.492] [  1] [INFO ] Product Microsoft Online Services Sign-In Assistant for IT Professionals (version 7.250.4556.0) is installed.
    [13:26:44.492] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Azure Active Directory Module for Windows PowerShell
    [13:26:44.507] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.507] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {bbf5d0bf-d8ae-4e66-91ab-b7023c1f288c}: verified product code {43cc9c53-a217-4850-b5b2-8c347920e500}.
    [13:26:44.507] [  1] [VERB ] Package=Windows Azure Active Directory Module for Windows PowerShell, Version=1.0.0, ProductCode=43cc9c53-a217-4850-b5b2-8c347920e500, UpgradeCode=bbf5d0bf-d8ae-4e66-91ab-b7023c1f288c
    [13:26:44.507] [  1] [INFO ] Determining installation action for Microsoft Azure Active Directory Module for Windows PowerShell
    [13:26:44.585] [  1] [INFO ] CheckInstallationState: Packaged version (1.1.443.0), Installed version (1.1.443.0).
    [13:26:44.679] [  1] [INFO ] CheckInstallationState: AAD PowerShell is up to date (1.1.443.0 <= 1.1.443.0).
    [13:26:44.679] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Visual C++ 2013 Redistributable Package
    [13:26:44.679] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.679] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {20400cf0-de7c-327e-9ae4-f0f38d9085f8}: verified product code {a749d8e6-b613-3be3-8f5f-045c84eba29b}.
    [13:26:44.679] [  1] [VERB ] Package=Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005, Version=12.0.21005, ProductCode=a749d8e6-b613-3be3-8f5f-045c84eba29b, UpgradeCode=20400cf0-de7c-327e-9ae4-f0f38d9085f8
    [13:26:44.679] [  1] [INFO ] Determining installation action for Microsoft Visual C++ 2013 Redistributable Package (20400cf0-de7c-327e-9ae4-f0f38d9085f8)
    [13:26:44.679] [  1] [INFO ] Product Microsoft Visual C++ 2013 Redistributable Package (version 12.0.21005) is installed.
    [13:26:44.679] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Directory Sync Tool
    [13:26:44.679] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.679] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}: no registered products found.
    [13:26:44.679] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {dc9e604e-37b0-4efc-b429-21721cf49d0d}: no registered products found.
    [13:26:44.679] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {545334d7-13cd-4bab-8da1-2775fa8cf7c2}: verified product code {ab45fa71-87b3-4395-9cd4-990f93db127d}.
    [13:26:44.679] [  1] [VERB ] Package=Microsoft Azure AD Connect synchronization services, Version=1.1.443.0, ProductCode=ab45fa71-87b3-4395-9cd4-990f93db127d, UpgradeCode=545334d7-13cd-4bab-8da1-2775fa8cf7c2
    [13:26:44.679] [  1] [INFO ] Determining installation action for Microsoft Directory Sync Tool UpgradeCodes {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}, {dc9e604e-37b0-4efc-b429-21721cf49d0d}
    [13:26:44.679] [  1] [INFO ] DirectorySyncComponent: Product Microsoft Directory Sync Tool is not installed.
    [13:26:44.679] [  1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Sync Engine
    [13:26:44.679] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.679] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {545334d7-13cd-4bab-8da1-2775fa8cf7c2}: verified product code {ab45fa71-87b3-4395-9cd4-990f93db127d}.
    [13:26:44.679] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {dc9e604e-37b0-4efc-b429-21721cf49d0d}: no registered products found.
    [13:26:44.679] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}: no registered products found.
    [13:26:44.679] [  1] [VERB ] Package=Microsoft Azure AD Connect synchronization services, Version=1.1.443.0, ProductCode=ab45fa71-87b3-4395-9cd4-990f93db127d, UpgradeCode=545334d7-13cd-4bab-8da1-2775fa8cf7c2
    [13:26:44.695] [  1] [INFO ] Determining installation action for Azure AD Sync Engine (545334d7-13cd-4bab-8da1-2775fa8cf7c2)
    [13:26:44.804] [  1] [VERB ] Check product code installed: {4e67cad2-d71b-4f06-a7ae-bb49c566bb93}
    [13:26:44.804] [  1] [INFO ] GetProductInfoProperty({4e67cad2-d71b-4f06-a7ae-bb49c566bb93}, VersionString): unknown product
    [13:26:44.898] [  1] [INFO ] AzureADSyncEngineComponent: Product Azure AD Sync Engine (version 1.1.443.0) is installed.
    [13:26:44.898] [  1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Connect Synchronization Agent
    [13:26:44.898] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.898] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {3cd653e3-5195-4ff2-9d6c-db3dacc82c25}: no registered products found.
    [13:26:44.898] [  1] [INFO ] Determining installation action for Azure AD Connect Synchronization Agent (3cd653e3-5195-4ff2-9d6c-db3dacc82c25)
    [13:26:44.898] [  1] [INFO ] Product Azure AD Connect Synchronization Agent is not installed.
    [13:26:44.898] [  1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Connect Health agent for sync
    [13:26:44.898] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.898] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {114fb294-8aa6-43db-9e5c-4ede5e32886f}: no registered products found.
    [13:26:44.898] [  1] [INFO ] Determining installation action for Azure AD Connect Health agent for sync (114fb294-8aa6-43db-9e5c-4ede5e32886f)
    [13:26:44.898] [  1] [INFO ] Product Azure AD Connect Health agent for sync is not installed.
    [13:26:44.898] [  1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Connect agent
    [13:26:44.898] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.898] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {a8b03820-e701-44d7-b65e-6ffbb866a861}: no registered products found.
    [13:26:44.898] [  1] [INFO ] Determining installation action for Azure AD Connect agent (a8b03820-e701-44d7-b65e-6ffbb866a861)
    [13:26:44.898] [  1] [INFO ] Product Azure AD Connect agent is not installed.
    [13:26:44.898] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft SQL Server 2012 Command Line Utilities
    [13:26:44.898] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.898] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {52446750-c08e-49ef-8c2e-1e0662791e7b}: verified product code {9d573e71-1077-4c7e-b4db-4e22a5d2b48b}.
    [13:26:44.898] [  1] [VERB ] Package=Microsoft SQL Server 2012 Command Line Utilities , Version=11.0.2100.60, ProductCode=9d573e71-1077-4c7e-b4db-4e22a5d2b48b, UpgradeCode=52446750-c08e-49ef-8c2e-1e0662791e7b
    [13:26:44.898] [  1] [INFO ] Determining installation action for Microsoft SQL Server 2012 Command Line Utilities (52446750-c08e-49ef-8c2e-1e0662791e7b)
    [13:26:44.898] [  1] [INFO ] Product Microsoft SQL Server 2012 Command Line Utilities (version 11.0.2100.60) is installed.
    [13:26:44.898] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft SQL Server 2012 Express LocalDB
    [13:26:44.898] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.898] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {c3593f78-0f11-4d8d-8d82-55460308e261}: verified product code {6c026a91-640f-4a23-8b68-05d589cc6f18}.
    [13:26:44.898] [  1] [VERB ] Package=Microsoft SQL Server 2012 Express LocalDB , Version=11.1.3000.0, ProductCode=6c026a91-640f-4a23-8b68-05d589cc6f18, UpgradeCode=c3593f78-0f11-4d8d-8d82-55460308e261
    [13:26:44.898] [  1] [INFO ] Determining installation action for Microsoft SQL Server 2012 Express LocalDB (c3593f78-0f11-4d8d-8d82-55460308e261)
    [13:26:44.898] [  1] [INFO ] Product Microsoft SQL Server 2012 Express LocalDB (version 11.1.3000.0) is installed.
    [13:26:44.898] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft SQL Server 2012 Native Client
    [13:26:44.898] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.898] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {1d2d1fa0-e158-4798-98c6-a296f55414f9}: verified product code {d411e9c9-ce62-4dbf-9d92-4cb22b750ed5}.
    [13:26:44.898] [  1] [VERB ] Package=Microsoft SQL Server 2012 Native Client , Version=11.1.3000.0, ProductCode=d411e9c9-ce62-4dbf-9d92-4cb22b750ed5, UpgradeCode=1d2d1fa0-e158-4798-98c6-a296f55414f9
    [13:26:44.898] [  1] [INFO ] Determining installation action for Microsoft SQL Server 2012 Native Client (1d2d1fa0-e158-4798-98c6-a296f55414f9)
    [13:26:44.898] [  1] [INFO ] Product Microsoft SQL Server 2012 Native Client (version 11.1.3000.0) is installed.
    [13:26:44.898] [  1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Azure AD Connect Azure AD Connector
    [13:26:44.898] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.898] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {fb3feca7-5190-43e7-8d4b-5eec88ed9455}: no registered products found.
    [13:26:44.898] [  1] [INFO ] Determining installation action for Microsoft Azure AD Connect Azure AD Connector (fb3feca7-5190-43e7-8d4b-5eec88ed9455)
    [13:26:44.898] [  1] [INFO ] Product Microsoft Azure AD Connect Azure AD Connector is not installed.
    [13:26:44.898] [  1] [INFO ] Determining installation action for Microsoft Azure AD Connection Tool.
    [13:26:44.976] [  1] [WARN ] Failed to read DisplayName registry key: An error occurred while executing the 'Get-ItemProperty' command. Cannot find path 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MicrosoftAzureADConnectionTool' because it does not exist.
    [13:26:44.976] [  1] [INFO ] Product Microsoft Azure AD Connection Tool is not installed.
    [13:26:44.976] [  1] [INFO ] Performing direct lookup of upgrade codes for: Azure Active Directory Connect
    [13:26:44.976] [  1] [VERB ] Getting list of installed packages by upgrade code
    [13:26:44.976] [  1] [INFO ] GetInstalledPackagesByUpgradeCode {d61eb959-f2d1-4170-be64-4dc367f451ea}: verified product code {5930d671-f048-45ca-8719-25c51899e376}.
    [13:26:44.976] [  1] [VERB ] Package=Microsoft Azure AD Connect, Version=1.1.443.0, ProductCode=5930d671-f048-45ca-8719-25c51899e376, UpgradeCode=d61eb959-f2d1-4170-be64-4dc367f451ea
    [13:26:44.976] [  1] [INFO ] Determining installation action for Azure Active Directory Connect (d61eb959-f2d1-4170-be64-4dc367f451ea)
    [13:26:44.976] [  1] [INFO ] Product Azure Active Directory Connect (version 1.1.443.0) is installed.
    [13:26:44.976] [  1] [INFO ] DetectInstalledComponents stage: Sync engine is already installed and meets version requirement.
    [13:26:44.976] [  1] [INFO ] DetectInstalledComponents: Marking Sync Engine as successfully installed.
    [13:26:44.976] [  1] [INFO ] ServiceControllerProvider: verifying ADSync is in state (Running)
    [13:26:44.976] [  1] [INFO ] ServiceControllerProvider: current service status: Running
    [13:26:45.492] [  1] [INFO ] Checking for DirSync conditions.
    [13:26:45.492] [  1] [INFO ] DirSync not detected. Checking for AADSync/AADConnect upgrade conditions.
    [13:26:45.492] [  1] [INFO ] Initial configuration is incomplete.
    [13:27:07.966] [  1] [INFO ] Opened log file at path C:\ProgramData\AADConnect\trace-20170404-132643.log

    Tuesday, April 04, 2017 7:33 PM

All replies

  • Hi Tracy,

    Just to confirm, you are trying to upgrade from DirSync to AADConnect. It appears that the upgrade has completed successfully, but you are seeing issues with synchronization. Is that correct?

    Thanks,

    Chun Yong

    Wednesday, April 05, 2017 12:54 PM