RE-enable my subsription

Question

my subscription was stopped due to unpaid old invoice, right now when i try to go to my subscription page to pay them and renew my subscription , it refuse to open this page and i m not able to re-nable my account again

what is supposed to do?

Answer 1

Can you bring a little bit more detail on what pages exactly refuses to open?

If nothing else technical and billing support is the way to go.

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Cheers,

Anders Spælling

Senior Consultant

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Please remember to 'Propose as answer' if you find a reply helpful

Answer 2

Hello,

Greetings from Microsoft Azure.

Once the Azure subscription is disabled due to non-payment, you will not be able to re-enable it. Hence, please contact the Billing support to re-enable the Azure subscription and also, to help you make the payment for the pending balance. Please follow the link below to get help:

https://azure.microsoft.com/en-in/support/options/

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Regards,

Sapna Girish

Sapna G