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Dreamspark downloading issue RRS feed

  • Question

  • Hi,

    I am currently downloading Window 10 through Dreamspark, but the website do not provide me the SDM download selection. Alternatively, I just allow to download it using direct download method but the download stops half way and I cannot resume it.

    Do anyone have the solution to this issue? Thank you.

    Friday, August 7, 2015 10:31 AM

Answers

  • Hi Anderson,

    A download issue is something you should definitely contact the MSDN Subscriptions Customer Service using the link below.

    https://msdn.microsoft.com/en-US/subscriptions/aa948874

    Please select the Microsoft Dreamspark and contact the Customer Service.

    Thanks,

    Sowmya

    MSDN Subscriptions Feedback 

    Friday, August 7, 2015 8:08 PM

All replies

  • Hi

    We provide Windows 10 for DreamSpark Premium schools via the ELMS webstores,(Onthehub)

     

    You should contact the webstore support team at your web store simply select help from the top right on your schools webstore

    Here an example of the page https://e5.onthehub.com/WebStore/Support/RequestCustomerSupport.aspx?src=1&ws=0ed4548c-a46f-e011-971f-0030487d8897&vsro=8


    Friday, August 7, 2015 8:01 PM
  • Hi Anderson,

    A download issue is something you should definitely contact the MSDN Subscriptions Customer Service using the link below.

    https://msdn.microsoft.com/en-US/subscriptions/aa948874

    Please select the Microsoft Dreamspark and contact the Customer Service.

    Thanks,

    Sowmya

    MSDN Subscriptions Feedback 

    Friday, August 7, 2015 8:08 PM
  • Hi 

    If your are facing problem while downloading the softwares and tools and want to resume interrupted download.

    Then tools like "Free Download Manager" to download large size software.

     

    Friday, August 7, 2015 8:15 PM
  • I`ll try this steps and works.

    1. Please, sign in dreamspark`s account on IE.

    2. Download sdm and install it.

    3. Download sdx file but don`t save on your computer just open it.

    4. SDM will appear and download your software.

    5. I have been downloaded 2 softwares and while 100% done press Launch.

    6. Automatically folder created with iso file.

    Hope successful guys... 

    Friday, August 28, 2015 5:49 PM
  •  If you are continuously getting error and haven't solved the problem yet. By using wampserver, you can solve this problem.

    Download .sdx file and open it with notepad.

    Copy the link and open the link > view source.

    Find .sdc files.

    Download these/the .sdc file/s.

    Install Wampserver.

    IF the .sdc link is "...com/folder/folder1/file_name.sdc" , then create folder inside www directory of wampserver.

    Create another folder "folder1" and paste the downloaded .sdc file.

    Open hosts file and add 127.0.0.1      software.dreamspark.com

    Now open .sdx file with SDM.

    **Note: use this method only if you are getting error continuously.**

    -Anil

    http://blog.dhengaanil.com.np/2016/01/download-any-files-from-dreamspark.html

    Saturday, January 2, 2016 12:38 PM
  • HI, here are some more specific support/toublshooting tips for using SDM

    Secure Download Manager

    The Secure Download Manager (SDM) is Kivuto's proprietary software program for managing the secure download of files from DreamSpark.com and institutions DreamSpark ELMS Stores.

    When you download software with the new SDM for the first time, you will be prompted to download and install the SDM on to your computer.

    You will need to install the SDM on your computer only once; all subsequent downloads will automatically launch the SDM. The SDM provides for secure, effective and efficient file downloads, especially for files that are too large for some browsers to download.

    Note: The DreamSpark SDM is only available for Windows.

    OPERATING SYSTEMS SUPPORTED BY KIVUTO SDM    

     Windows XP    
     Windows Vista    
     Windows 7    
     Windows 8
        Windows 8.1
        Mac OSX running Windows via VM Image or BootCamp   
     

    WEB BROWSERS SUPPORTED BY KIVUTO SDM
       
     IE 7, 8, 9, 10, 11    
     Firefox
     Chrome    

    How do I download and install the SDM?

    • To download and install the SDM, sign in to DreamSpark or  DreamSpark premium Institution WebStore using your Username and Password. 
    • Place the order for your software. When the order is completed, the Receipt page is displayed. 
    • On the Receipt page, click the Start Download button. The Secure Download Manager Installation window is displayed. 
    • Click the Download SDM button. The SDM starts downloading.

    image

    Where can I find the SDM on my computer? 

    • Once the SDM is successfully downloaded to and installed on your computer, in Windows, the Shortcut to Secure Download Manager.exe icon is displayed on your desktop.
    • For the Mac, the SDM is found in the Application Folder. If you choose to download additional software from the WebStore, you do not need to re-download or re-install the Secure Download Manager unless you have removed it from your system. If you have removed it from your system, the WebStore will prompt you to install it again when you initiate a new download.

    How do I download my software? 

    • Once you have downloaded and installed the SDM, download the .SDX file for your order and then launch that .SDX file. A new window will open. To begin downloading your software, click the Start button. Note: The SDM can only process one order at a time. Do not attempt to start a second instance as it will be ignored.

    image

    If you have any questions about the new Secure Download Manager contact Kivuto at DreamSpark@kivuto.com.    

    Further details on DreamSpark Secure Download Manager

    http://kivuto.com/dreamspark/SecureDownloadManagerReferenceGuide_en.pdf

    SDM FAQ's

    http://e5.onthehub.com/WebStore/Account/SdmDownloadFaq.aspx?ws=2cbc6a33-25f4-e011-8e6c-f04da23e67f6&secure=1

    Getting Started with a ELMS Store

    Getting Started Guide - http://kivuto.com/dreamspark/DreamSparkGettingStartedGuide_en.pdf

    Tutorial Videos for setting up ELMS - Training Videos

    DreamSpark for Institutions - Microsoft DreamSpark Program

    Monday, January 4, 2016 7:44 PM