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Word crashes with documents with “track changes” on RRS feed

  • Question

  • Word suddenly started crashing every time either

    • a document with «track changes» is opened
    • «track changes» is activated in a document and the document is changed

    This behaviour started without an update of the OS or Office.

    Edit This also happens activating the tracking on a new empty document. The behaviour is reproducible with each and every document with «track changes» activated.

    Sunday, December 7, 2014 3:32 AM

Answers

  • Deleting the preferences and everything in Library/Application Support/Microsoft both in my account and globally did not bring any change.

    I then re-installed Office, re-updated it and everything went back to normal.

    • Marked as answer by techelite1337 Tuesday, December 9, 2014 12:00 AM
    Sunday, December 7, 2014 11:02 AM

All replies

  • Deleting the preferences and everything in Library/Application Support/Microsoft both in my account and globally did not bring any change.

    I then re-installed Office, re-updated it and everything went back to normal.

    • Marked as answer by techelite1337 Tuesday, December 9, 2014 12:00 AM
    Sunday, December 7, 2014 11:02 AM
  • Based on your previous questions I believe you are using a Mac and as I have pointed out previously...

    This is not the correct forum for you posting. For the various Office for the Mac applications please post your questions to the appropriate Office for the Mac forum located in: http://answers.microsoft.com/en-us

    In addition, contrary to other advice provided, re-installing Mac Office is the LAST thing you should ever do... it usually makes matters worse. For the proper advice on Mac Office related issues go to the forum I have indicated above. MVP's there, including myself, are qualified to answer your questions.


    Kind Regards, Rich ... http://greatcirclelearning.com

    Monday, December 8, 2014 12:06 AM