Azure Media Player : Streaming voice/sound doesn't end even if AMP is closed RRS feed

  • Question

  • Hello,

    We are facing this weird issue of the sound/voice from the media stream not ending even if the Azure Media Player itself is closed.

    Is this a known issue?

    How can we ensure that the streaming including video & voice ends the time when the Azure Media Player is closed?

    How to kill the process completely?

    Friday, April 10, 2020 2:36 AM

All replies

  • Hi, sounds like this is very browser specific and machine specific issue.  

    Since AMP is just a Javascript library, there is something hanging up on your machine in that specific browser that is not disposing the code.  You may want to monitor your CPU and see what is going on when you see that happening. Possible that your CPU is pegged, and it is struggling to dispose

    Friday, April 10, 2020 5:23 PM
  • No. This is reproducible on multiple Machines/OS and browsers.

    Even when video is paused with "Pause" button of AMP, it keeps streaming the audio at times.

    What is the sure shot way of closing/pausing the entire stream (audio + video)?

    Following are the exceptions that we are seeing in the console.

    • Edited by ams-v3-Developer Saturday, April 11, 2020 5:58 AM additional details
    Saturday, April 11, 2020 5:43 AM