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Incorrect machine name in web service after machine name change RRS feed

  • Question

  • We want to use VPCs for our dev environments. CCF server and client components have been installed on the core system. After duplication and renaming of a new VPC server, we got a error in the eventlog. The steps and error are:

    1. Open admin Console

    2. Click on hosted applications

    3. double click on any hosted application.

    This produces the following error:

    ListenerConfiguration has encountered a problem while trying to access the Configuration web service. There was no endpoint listening at http://serverxyz/Microsoft.Ccf.Csr.WebServices.ContactCenter/Configuration.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

     

    Some stack trace data:

    System.TypeInitializationException: The type initializer for 'Microsoft.Ccf.Common.Logging.Logging' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object.
       at Microsoft.Ccf.Common.Listeners.Configuration.ListenerConfiguration.GetConfig(String sectionName)
       at Microsoft.Ccf.Common.Logging.Logging..cctor()
       --- End of inner exception stack trace ---

     

    Serverxyz is the origal VPC and has been shut down.

    I have searched through all CCF databases as well as the file system and cannot find where it is still referring to Serverxyz.

     

    I am stumped! Any help would be dearly appreciated.

    Emil

    Monday, May 12, 2008 5:42 PM

Answers

  • Hi,

     

      The MMC snap-in stores it's configuration in C:\%windir%\system32\mmc.exe.config

     

       You may have overlooked this file [which refers to the server name] - it has a very bizzare name and location.

     

    Regards,

    JamesA

    Tuesday, May 13, 2008 4:59 AM

All replies

  • Hi,

     

      The MMC snap-in stores it's configuration in C:\%windir%\system32\mmc.exe.config

     

       You may have overlooked this file [which refers to the server name] - it has a very bizzare name and location.

     

    Regards,

    JamesA

    Tuesday, May 13, 2008 4:59 AM
  • Thanks Guys (Sundar Kameswaran & James Avenant)

     

    It was exactly that. The problem stated was resolved.

     

    Regards,

    Emil

     

    Tuesday, May 13, 2008 5:45 AM
  •  

    Why is the location of these web services stored in the MMC config file? Surely it should use the location you enter when connecting to a ccf server when admin console loads up?

     

    Otherwise you can only ever connect to one ccf server per admin console installation and would therefore make that dialog prompt useless??

    Monday, September 15, 2008 12:37 PM