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I had purchased an annual Windows Phone Dev Center subscription for 2013,why do you canceled my account

Question
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I had purchased an annual Windows Phone Dev Center subscription for 2013,why do you canceled my accountFriday, November 23, 2012 8:16 AM
Answers
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Hi all,
The issue might be related to a past update we did, in where we updated the subscription names for our services (App Hub --> WP Dev Center). You can check your subscriptions at https://commerce.microsoft.com. If the "Windows Phone Dev Center" subscription is showing as canceled, please submit a support request and we will resolve the issue.
Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412
- Marked as answer by Danny G. - MS Monday, November 26, 2012 3:21 AM
Monday, November 26, 2012 3:21 AM
All replies
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The same situation happened to me. I had purchased the Windows Phone Dev Center subscription for 2013 on October 7 and now the dashboard shows me that my account had beed canceled.
I try to purchase it again. I received a message from my credit card that 4 BRL was approved but in the dashboard still shows me that my account is canceled.
Friday, November 23, 2012 4:26 PM -
I have the same problem, did you reslove it now?Monday, November 26, 2012 1:41 AM
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Hi all,
The issue might be related to a past update we did, in where we updated the subscription names for our services (App Hub --> WP Dev Center). You can check your subscriptions at https://commerce.microsoft.com. If the "Windows Phone Dev Center" subscription is showing as canceled, please submit a support request and we will resolve the issue.
Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412
- Marked as answer by Danny G. - MS Monday, November 26, 2012 3:21 AM
Monday, November 26, 2012 3:21 AM -
Today I saw my account still is "canceled" state!!! Please help me!!!!Monday, November 26, 2012 8:08 AM