usb serial number test fail in HLK RRS feed

  • Question

  • When HLK tests the winusb device, the test item usb serial number test no matter what version of win10, this test item has  failed, and the filter can not be successful. How to solve this failure,thanks!

    Error: AreEqual(false,device1hasserial):At least 2 connected devices are expected for evices that have serial number. -values(0,1)

    error code: 0x0

    error text:0x00000000

    • Edited by xiucheng Thursday, August 22, 2019 3:14 AM
    Thursday, August 22, 2019 3:08 AM

All replies

  • If the USB device supports a USB serial number, attach two identical USB test devices to the test computer before you run the USB Serial Number test.

    Thursday, August 22, 2019 5:25 AM
  • This issue has been resolved, set the test item to true before running the test item.ths!

    Friday, October 11, 2019 1:31 AM