Error "+ File, interop.shdocvw.dll, has a different computed hash than specified in manifest."

Question

My user is getting the above error when trying to run a report from SharePoint 2013 on a SQL 2014 server.

We have tried to run all the patches we could find (On the client, server, and SQL), including CU9 for sharepoint, they all seem to have no effect.

I have read this forum 3 times, and none seems to help

https://social.msdn.microsoft.com/Forums/sqlserver/en-US/cde3a866-7825-43f5-960b-5ef545d4fde4/sql-server-2012-sp4-hotfix-7462-report-builder-issue?forum=sqlsetupandupgrade

Please help, I am at a loss

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BlankMonkey

Answer 1

Hi BlankMonkey,

Please troubleshoot your issue as following:

Whether you use Report builder to get the report on SQL server? If so, try to re-install the report builder and check again.

Try to install Cumulative update 2 for SQL Server 2014 SP1 or later and check again.

Reference:

https://support.microsoft.com/en-us/help/3071617/fix-cannot-start-application-error-when-you-start-sql-server-reporting

Best regards,

Grace Wang

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Answer 2

Thank you for the reply. Both have been tried and failed :(

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BlankMonkey

Answer 3

Hi BlankMonkey,

Try to extract “Interop_ShDocVw_dll_deploy_64” file from the relevant update and copy to MSRS11.MSSQLSERVER\Reporting Services\ReportServer\ReportBuilder\RptBuilder_3, then check again.

More information check the similar post:

https://social.msdn.microsoft.com/Forums/en-US/14791388-e5eb-4320-af5a-1ced13a868d3/report-builder-error-even-with-hotfix-7469-on-our-system?forum=sqlsetupandupgrade

Best regards,

Grace Wang

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Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact [e-mail].

SharePoint Server 2019 has been released, you can click here to download it.
Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

Answer 4

That's actually part of the problem. What update is this coming from??? I read the other thread in detail, but I am not sure the 2010 patch applies to 2014. 

Also, where do I put the file, on the client, SQL server, or sharepoint server

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BlankMonkey

Answer 5

help :(

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BlankMonkey

Answer 6

OK, for the next guy to deal with this, this is what I found after contacting MS support;

Since I can replicate the error on the server, the client is not the issue, and does not need the patch.

While both SQL and SharePoint have reporting, in my case it was SharePoint web front end that had the reporting installed.  Specifically, I had to look for 'RS' or "Microsoft SQL Server 2012 RS Add-in for SharePoint".  This told me what, and where the patch needed to be applied.

Microsoft then told me what patch was required, SQLServer2012-KB4091266-x64 (no reboot required for me).

Additionally, worth a note, is that I was shown a log file here;

C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\WebServices\LogFiles\

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BlankMonkey