none
Visual Studio Licence not renewed via MAP subscription

    Question

  • We  renewed our Microsoft Action Pack subscription but our licence for Microsoft Visual Studio has not been renewed. I  have contacted support  and I have been informed that there is a technical problem with update of some MAPS licences. The problem has been referred to engineers in the United States. The support engineers in Europe cannot give me a time when this problem will be resolved. 


    Does anyone else have this problem?

    Thursday, January 7, 2016 1:37 PM

Answers

  • Hi chrisgill44,

    Thanks for your post.

    Since you have contacted support and been informed that there is a technical problem with update of some MAPS licences.

    Maybe you could get some update information via this support engineer. so if possible, I suggest you contact with them directly, so you could get the latest progression about this issue.

    In addition, it seems that the problem is related to the Microsoft Action Pack subscription. And it has his own supported site. So I suggest you’d better post it to the “Partner forums” for better support.

    http://partnersupport.microsoft.com/en-us

    Thanks for your understanding.

    Best Regards,

    Lake Xiao

    Friday, January 8, 2016 7:54 AM
    Moderator