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Asus K42Jr won't install Windows 8 Developer Preview

    Question

  • The problem is: 0xc000021a "your pc ran problem it couldn't continue please restart" How to solve it, please..
    Thursday, October 13, 2011 7:43 AM

Answers

  • The specs for the Asus K42Jr are more than sufficient to run Windows Developer Preview.
    Were you having a problem with your computer running Windows 7 before you tried to install the Windows Developer Preview?
    How far along in the installation process did you get before getting this error?

    Does you Windows 7 installation run after attempting the installation of Windows Developer Preview?
    Check the event viewer on the Windows 7 install to see if there are any errors that might help to determine what the issue could be.

    You could have a corrupted ISO download. This error may be caused by a bad burn of the .ISO. Try re-downloading and re-burning the .ISO file. Also, it may help to burn using a lower speed if the software you are using to burn the .ISO supports that function.

    On Windows 7, the easiest way to convert this file is to use Windows Disc Image Burner.
    http://windows.microsoft.com/en-US/windows7/Burn-a-CD-or-DVD-from-an-ISO-file
    Let us know the status of your issue.

    Thanks,

    Marilyn
    Friday, October 14, 2011 2:28 AM
    Moderator

All replies

  • manfrednanang,

    Are you trying to install using DVD or USB?

    Thursday, October 13, 2011 1:44 PM
    Answerer
  • The specs for the Asus K42Jr are more than sufficient to run Windows Developer Preview.
    Were you having a problem with your computer running Windows 7 before you tried to install the Windows Developer Preview?
    How far along in the installation process did you get before getting this error?

    Does you Windows 7 installation run after attempting the installation of Windows Developer Preview?
    Check the event viewer on the Windows 7 install to see if there are any errors that might help to determine what the issue could be.

    You could have a corrupted ISO download. This error may be caused by a bad burn of the .ISO. Try re-downloading and re-burning the .ISO file. Also, it may help to burn using a lower speed if the software you are using to burn the .ISO supports that function.

    On Windows 7, the easiest way to convert this file is to use Windows Disc Image Burner.
    http://windows.microsoft.com/en-US/windows7/Burn-a-CD-or-DVD-from-an-ISO-file
    Let us know the status of your issue.

    Thanks,

    Marilyn
    Friday, October 14, 2011 2:28 AM
    Moderator