Silverlight installation not working


  • Hello,

    Help! Silverlight won't install on my machine!


    I've been through the install process at many MANY times - each time it tells me Silverlight has been installed successfully, When I hit back to return to the page (i.e. that orignally sent me to the SIlverlight installation page, I get redirected back to the installation page. Same happens if I start a new browser. the same happens if I go to any other page that requires Silverlight installed.


    If I look in "Programs and Features" I can see that "Microsoft Silverlight" is listed.


    I am using IE 7 on Vista Ultimate.


    Help! What's going on? Why won't any Silverlight sies recognise that I have Silverlight installed even though I (apparently) DO have it installed.





    Tuesday, May 29, 2007 6:44 AM


All replies

  • Hi Jamie,

    Please try uninstalling all previous builds, installing the latest

    (and restart all browsers, just to make sure)


    Let us know if you still have any issues.


    Monday, August 27, 2007 3:42 PM
  • Hi Seema,

    I downloaded the silverlight.exe from the site ( ) and tried installing Silverlight  but not able to install.

    The progress shows till 99% and after that I am getting the following message "Unable to install Silverlight".. Installation failed.

    I am using Windows XP (SP-3).


    Please advise.

    Thanks and Regards

    Vishal Mantri

    Friday, January 07, 2011 11:45 AM

  • I've been always concerned about it, It's long, Who can give an answer?
    Friday, February 25, 2011 1:11 AM
  • Go through Mozilla FireFox and it WiLL install on your PC and recognize that you have it installed. I tried everthing else and this worked out well for me. I had to do this to use my NetFlix, watch it now, subscription. I tried everything else and this is the only thing that worked for me. Give it a try and if it does not work out, you can delete FireFox easily enough, if you don't want it.


    Bill S.

    Bill Southern Sr
    Sunday, February 27, 2011 11:43 PM