Can't sign in my account (Takes forever to load) RRS feed

  • Question

  • I just finished installing Visual Studio 2015 Community but when I opened it and clicked Sign In, it takes forever to load.. Kindly see the image below for reference. I need your help. :( Thank you


    Sunday, October 4, 2015 4:41 PM


  • Hi Raze Tea Kabudiiy,

    Thank you for posting in MSDN forum.

    For your issue, I suggest you take the following steps to see if it helps:

    1. Check the connection of your network. And then open the Internet Explorer, open one website, if it could be opened successfully, indicating your network is well.

    2. Maybe your IE doesn’t trust the Visual Studio web page or the sign in page, try to add the  https://login.microsoftonline.com/  and https://login.live.com/ to your trusted zone.
    Notice: if you download from the other site, please add it to the trusted zone.
    In the IE, go to Tools -> Internet Options -> Security Tab, click the “Sites”, and adds these three sites.

    3. If the above doesn’t help, try to enable the JavaScript in Internet Explorer. Please go to Tools -> Internet Options -> Security Tab, and then click the Internet zone, depending on whether you have to customize your Internet security settings, select one of the following options:
    •If you do not have to customize your Internet security settings, click Default Level.
    •If you have to customize your Internet security settings, click Custom level, scroll down to the Active scripting section, and then click Enable.

    4. If none of the above helps, please create a new account to test this issue.

    Hope this information is helpful.

    Best Regards,

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    • Proposed as answer by Jiayi Li Monday, October 12, 2015 8:33 AM
    • Marked as answer by Jiayi Li Tuesday, October 13, 2015 9:15 AM
    Tuesday, October 6, 2015 12:58 AM