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Azure IaaS VM backup: handling discovery errors RRS feed

  • General discussion

  • We have seen certain users facing issues and failures during the Discovery process. The error message would read "Failed to discover new items - Microsoft Azure Backup encountered and internal error. Wait for a few minutes and then try the operation again".

    SOLUTION:  Please retry the discovery process after 15 minutes.

    -The IaaS VM backup team

    Monday, April 6, 2015 1:53 PM

All replies

  • We have seen certain users facing issues and failures during the Discovery process. The error message would read "Failed to discover new items - Microsoft Azure Backup encountered and internal error. Wait for a few minutes and then try the operation again".

    SOLUTION:  Please retry the discovery process after 15 minutes.

    Monday, April 6, 2015 1:57 PM
    Moderator
  • This issue is now resolved. If you are still facing issues in Discovery please let us know

    Vikas Nahata

    Wednesday, April 8, 2015 7:02 PM